Noelle Cannell
Ben Lomond,CA
Summary
Accomplished Bartender with a track record of enhancing customer satisfaction and mastering beverage preparation at Monty’s Log Cabin. Known for exceptional multitasking and customer service skills, consistently developed loyal clientele through outstanding service and expertise in craft and microbrews. Proven ability to maintain high compliance with ABC standards, contributing to a safe and welcoming bar environment.
Overview
5
5
years of professional experience
Work History
Bartender
Monty’s Log Cabin
08.2022 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
Bartender
Froggys Pub. ( Sarah Butler)
09.2018 - 04.2020
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Education
Certificate Course - Health Unit Secretary
Central County Occupational Center/Program
San Jose, CACert - RSP Certification
Alcohol Beverage Control
Online2020
Certificate - Residential & Commercial Painting
Painters & Tapers Union 507
San Jose, CA04.1994
Diploma -
Santa Cruz High School
Santa Cruz, CA07.1988
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- ABC standards
- Knowledge of craft and microbrews
- Glassware knowledge
- Changing beer kegs
- Bar Equipment Familiarity
- Beverage Preparation
- Alcohol awareness
- Hospitality service expertise
Timeline
Bartender
Monty’s Log Cabin
08.2022 - 09.2023
Bartender
Froggys Pub. ( Sarah Butler)
09.2018 - 04.2020
Certificate Course - Health Unit Secretary
Central County Occupational Center/Program
Cert - RSP Certification
Alcohol Beverage Control
Certificate - Residential & Commercial Painting
Painters & Tapers Union 507
Diploma -
Santa Cruz High School
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