Noelle Davis
Orrington,ME
Summary
Proven sales and operations professional with a strong track record in consultative selling, client acquisition, relationship management, and team coaching. Led high-performing teams in a high-volume environment, generating up to $56,000 in daily sales. Experienced in prospecting, pipeline management, revenue forecasting, performance management, and data-driven decision-making, with a proven ability to drive sales and exceed targets.
Overview
6
6
years of professional experience
Work History
Team Leader
Chick-fil-A
Bangor, ME
01.2021 - Current
- Trained and coached high-performing teams while successfully leading daily operations in a high-volume environment, generating up to $56,000 in daily sales.
- Recruited, interviewed, and mentored team members, utilizing relationship-building, hands-on coaching, and performance management to develop strong customer-facing teams.
- Provided daily support and coaching to team members, helping overcome challenges, improve performance, and consistently exceed sales and service targets.
- Managed the full operational cycle from shift opening to closing, including team coordination, task delegation, customer service, and execution of key operational procedures.
- Negotiated operational priorities directly with team members, addressing resistance and performance barriers to drive accountability, secure optimal execution, and maintain high service standards.
- Delivered persuasive presentations and in-person training while coaching teams on customer service, communication, relationship management, and operational excellence.
- Delivered an average of 2,585 customer transactions per shift in a high-volume environment, using consultative customer service and needs-based communication to identify customer needs, communicate solutions, and optimize the guest experience.
- Utilized data tracking and Excel/management systems to monitor pipeline activity, staffing levels, customer volume, sales, labor, and daily performance, supporting forecasting and data-driven decision-making.
- Oversaw prospecting and pipeline activity, ensuring outreach, candidate qualification, and staffing initiatives aligned with operational and revenue goals.
- Developed and implemented strategies to identify opportunities for improved efficiency, customer satisfaction, team performance, revenue growth, and profitability.
Education
High School Diploma -
Elshaddai Academy
Orrington, ME05-2023
Skills
- Customer Relationship Management (CRM)
- Lead generation
- Prospecting Strategies
- Revenue forecasting
- Operational forecasting
- Operational efficiency
- Team coaching
- Team training programs
- Performance evaluation
- Customer service
- Conflict resolution
Affiliations
- Children's Ministry Volunteer & Worship Leader
- Independent Guitar Instructor
Timeline
Team Leader
Chick-fil-A
01.2021 - Current
High School Diploma -
Elshaddai Academy