Noelle Hermann
Honolulu
Summary
Dynamic professional with experience in animal care and training. Known for strong teamwork and adaptability, contributing to the welfare of animals and community engagement. Ready to leverage skills in conflict resolution and problem-solving to enhance operational efficiency.
Overview
3
3
years of professional experience
Work History
Lead Pet Resource Specialist
Hawaiian Humane Society
Honolulu, HI
09.2024 - Current
- Utilize Fear Free safe handling techniques when interacting with all animals of varying sizes, temperaments, and weights
- Conduct behavioral assessments for all animals coming into shelter
- Safely administer vaccinations, preventatives, and microchips to all animals upon intake
- Support patrons through end-of-life requests for their personal pets in person, over the phone, and via email
- Guide patrons through owner and stray surrender processes in person, over the phone, and via email
- Assist in training new staff on operational procedures and resource management
- Assists community members with lost and found animals to
works towards reunions - Prepare and reconcile statements of daily financial transactions and deposits
- Ensure cleanliness of evaluation and intake areas according to industry best practices
- Assist Foster Care team with discharges of animals
- Manage emotionally difficult situations with strong
communication skills and empathy - Provide guidance to team members
when escalations occur with patrons - Work in conjunction with other departments to ensure efficient movement of animals through shelter system
- Assist Veterinary Services team with euthanasia-related tasks
- Manage inventory for supplies and materials
Dog Trainer
K9Aholics
Norfolk, VA
10.2023 - 06.2024
- Ensured cleanliness of all crates and kennel runs
- Assisted in maintenance and upkeep of facility
- Demonstrated safe handling techniques when working with dogs of all ages, temperaments, and weights
- Assessed canine temperament and provided tailored solutions for obedience training
- Developed customized training programs to address individual dog behavior issues
- Utilized positive reinforcement and balanced training techniques to promote effective learning and behavioral change in dogs
- Conducted outings with dogs to places like stores and parks to solidify training
- Utilized phone calls and text updates for owners multiple times per week
- Conducted go-home lessons for dogs finishing their programs
- Conducted follow-up lessons for dogs after they returned home
Intern
MK9 Solutions
Piedmont, AL
05.2023 - 09.2023
- Enhanced dog care by implementing feeding programs and maintaining kennel hygiene.
Improved animal welfare through consistent feeding and care practices. - Oversaw maintenance and upkeep of entire facility to ensure operational efficiency.
- Demonstrated safe handling techniques for all dogs
- Implemented positive reinforcement techniques to enhance training effectiveness for detection dogs.
- Taught search patterns in training rooms
- Safely handled dogs while searching in rooms and stores
- Motivated dogs to work through difficult environmental stimuli
- Assisted with care of multiple dams and litters of puppies
Education
Bachelor of Technology - Canine Training And Management
State University of New York At Cobleskill
Cobleskill, NY05-2023
Bachelor of Arts - Forensic Psychology
Bay Path University
Longmeadow, MA12-2020
Skills
- Conflict resolution
- Willingness to learn
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Excellent communication
- Adaptability and flexibility
- Training and mentoring
Timeline
Lead Pet Resource Specialist
Hawaiian Humane Society
09.2024 - Current
Dog Trainer
K9Aholics
10.2023 - 06.2024
Intern
MK9 Solutions
05.2023 - 09.2023
Bachelor of Technology - Canine Training And Management
State University of New York At Cobleskill
Bachelor of Arts - Forensic Psychology
Bay Path University