Nya Lakey
San Bernardino,CA
Summary
Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Resident Assistant
Lisa
900 Harrison Ave
08.2024 - 02.2025
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Performed medical records management, including filing, organizing and scanning documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Front Line Cashier
Mary
777 San Manuel Blvd S
05.2022 - 06.2023
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a clean and organized workspace, contributing to a positive shopping environment.
Burger King
Maria
3235 W Little League Dr
06.2018 - 06.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
Education
Bachelor of Science - Science
Cal State San Bernardino
5500 University Pkwy05-2026
High School Diploma -
Cajon High School;
1200 W Hill Dr08-2020
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Patient-focused care
- Compassionate
- CPR
- Patient transport
Certification
BLS Certified
HCA Certified
Timeline
Resident Assistant
Lisa
08.2024 - 02.2025
Front Line Cashier
Mary
05.2022 - 06.2023
Burger King
Maria
06.2018 - 06.2021
Bachelor of Science - Science
Cal State San Bernardino
High School Diploma -
Cajon High School;