Noelle Phelps
Lebanon,OH
Summary
Food server with a proven track record of delivering exceptional customer service and effective communication. Expertise in processing orders and payments accurately while ensuring a clean and welcoming dining atmosphere. Focused on maximizing customer satisfaction and improving operational efficiency.
Overview
5
5
years of professional experience
Work History
Food Server
Kelly's Meats and Deli
Lebanon, OH
08.2024 - Current
- Provided excellent customer service in a busy deli environment.
- Handled customer inquiries and resolved issues promptly and courteously.
- Communicated effectively with kitchen staff regarding order details, special requests, allergies.
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Accurately calculated checks using POS system; processed payment transactions quickly and efficiently.
- Ensured compliance with health and safety regulations in all dining and kitchen areas.
Food Server
Skyline chili
Lebanon, Ohio
09.2020 - 07.2025
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Communicated effectively with kitchen staff regarding order details, special requests, allergies.
- Accurately calculated checks using POS system; processed payment transactions quickly and efficiently.
- Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Communicated effectively with team members to ensure smooth operations.
Education
Bachelor of Science - Social Work
University of Cincinnati
Cincinnati, OH08-2025
Skills
- Suggestive selling
- Order taking
- Wine service
- Supply restocking
- Relationship management
- Wine pairing
Timeline
Food Server
Kelly's Meats and Deli
08.2024 - Current
Food Server
Skyline chili
09.2020 - 07.2025
Bachelor of Science - Social Work
University of Cincinnati
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