Summary
Overview
Work History
Education
Skills
Timeline
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Noelle Rynkiewicz

Philadelphia,PA

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Developed key skills in fast-paced customer service environment and am now focused on transitioning into new field where these abilities can be fully utilized to enhance team performance and patient experiences. Looking to leverage strong interpersonal and problem-solving skills in new and dynamic setting.

Overview

2
2
years of professional experience

Work History

FOH Team Member

Freddy's Frozen Custard & Steakburgers
04.2024 - 08.2025
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
  • Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
  • Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
  • Assisted in training new hires on company policies and procedures, fostering a supportive atmosphere for newcomers joining the team.

Decorator

Nothing Bundt Cakes
09.2023 - 03.2024
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Decorated cakes for weddings, birthdays, graduations, gender reveals, and other important life events.

Education

Bachelor of Science - Biology

University of Mary Washington
Fredericksburg, VA
05-2029

High School Diploma -

Deep Creek High School
Chesapeake, VA
06-2024

Skills

  • Training and mentoring
  • Phone etiquette
  • Multitasking Abilities
  • Cleanliness
  • Point of sale systems
  • Excellent communication

Timeline

FOH Team Member

Freddy's Frozen Custard & Steakburgers
04.2024 - 08.2025

Decorator

Nothing Bundt Cakes
09.2023 - 03.2024

Bachelor of Science - Biology

University of Mary Washington

High School Diploma -

Deep Creek High School