Noelymar Velazquez
Bristol,CT
Summary
Skilled professional with experience supporting individuals in crisis and those with developmental disabilities by providing compassionate care and resource coordination. Adept at multitasking in fast-paced environments, handling sensitive data, and navigating computer systems to deliver timely solutions. Seeking to apply strong problem-solving and communication skills to thrive in a new role.
Overview
6
6
years of professional experience
Work History
211 Crisis Contact Specialist
United Way Of Connecticut
Rocky Hill, CT
02.2025 - Current
- Manage crisis lines by providing a calm, supportive presence for individuals in immediate need of assistance.
- Handle sensitive data entry and maintain accurate, confidential case records following state guidelines.
- Coordinate with internal teams and external agencies to ensure the safety of those reaching out for help.
- Multitask between various computer systems to quickly find and provide essential community resources.
Delivery Associate
Nutmeg Courier
Southington , CT
05.2024 - 02.2025
- Delivered packages promptly and efficiently to designated locations.
- Communicated with customers regarding delivery status and any issues.
- Ensured accurate handling of parcels during loading and unloading processes.
- Maintained vehicle cleanliness and performed routine checks for safety compliance.
- Utilized tracking software to monitor shipments and update delivery information.
Direct Support Professional
Bristol Adult Resource Center
Bristol, CT
01.2023 - 11.2023
- Administered daily medications following all protocols to maintain client safety and regulatory compliance.
- Supported adults with intellectual and developmental disabilities in program activities, improving engagement and routine participation.
- Assisted with dressing, hygiene, feeding, and mobility to maintain dignity and daily functioning for non mobile clients.
- Operated mechanical lifts and provided full-transfer care to reduce injury risk and ensure safe repositioning while documenting changes to nursing staff.
Cashier
Walmart
Bristol, CT
07.2020 - 03.2022
- Managed transactions and supported customers with professionalism.
- Assisted customers with product inquiries and store navigation.
- Maintained clean and organized checkout area for improved customer experience.
Education
High School Diploma -
Bristol Central High School
Bristol, CT06.2019
Skills
- Data entry
- Attention to detail
- Problem solving
- Customer service
- Direct care
- Resource coordination
Timeline
211 Crisis Contact Specialist
United Way Of Connecticut
02.2025 - Current
Delivery Associate
Nutmeg Courier
05.2024 - 02.2025
Direct Support Professional
Bristol Adult Resource Center
01.2023 - 11.2023
Cashier
Walmart
07.2020 - 03.2022
High School Diploma -
Bristol Central High School