Noemi Carlos
Dallas,TX
Summary
Knowledgeable Case Manager experienced in coordinating care and housing services for homeless individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Respite Case Manager
Austin Street Center
05.2023 - Current
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
Case Manager Intern
Austin Street Center
01.2023 - 05.2023
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Provided support to social service clients in navigating available resources.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Monitored progress towards service plan goals.
- Developed and maintained relationships with community organizations and agencies.
- Facilitated communication between clients and other service providers.
Cashier
Rice Bowl Express
05.2015 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bachelor of Science - Human Services Management And Leadership
University of North Texas At Dallas
Dallas, TX05.2023
High School Diploma -
J.J. Pearce High School
Richardson, TX08.2015
Skills
- Needs Assessment
- Regulatory Compliance
- Care Coordination
- Case Management
- Group Therapy
- Referral Coordination
Certification
Certificate in Applied Gerontology
Certificate in Substance Abuse and Addiction
Languages
English
Spanish
Timeline
Medical Respite Case Manager
Austin Street Center
05.2023 - Current
Case Manager Intern
Austin Street Center
01.2023 - 05.2023
Cashier
Rice Bowl Express
05.2015 - 05.2023
Bachelor of Science - Human Services Management And Leadership
University of North Texas At Dallas
High School Diploma -
J.J. Pearce High School
Certificate in Applied Gerontology
Certificate in Substance Abuse and Addiction
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