Noemi Davis
Perris,CA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
11
11
years of professional experience
Work History
Direct Support Professional
Mountain Top Care
04.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
Caregiver
In-Home Supportive Services
03.2019 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Supported families in developing individualized care plans to address the specific needs of each child.
Mammogram Clerk
California Imaging and Diagnostic
08.2017 - 02.2019
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Shipping and Receiving Clerk
Ross Distribution Center
06.2014 - 08.2017
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Education
Associate of Arts - Social and Behavioral Studies
Moreno Valley College
01.2023
Associate of Science - Administration of Justice
Moreno Valley College
01.2024
High School Diploma -
Perris High School
01.2010
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Social skills development
- Medical records management
- Medical office administration
- Report writing
- Critical thinking
- Documentation and recordkeeping
- Vitals monitoring and documentation
- Clear communication
Community Service
- Parent Teacher Organization (PTO), Triple Crown Elementary School
- Serve Week, The Grove Community Church
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Direct Support Professional
Mountain Top Care
04.2024 - Current
Caregiver
In-Home Supportive Services
03.2019 - Current
Mammogram Clerk
California Imaging and Diagnostic
08.2017 - 02.2019
Shipping and Receiving Clerk
Ross Distribution Center
06.2014 - 08.2017
Associate of Science - Administration of Justice
Moreno Valley College
High School Diploma -
Perris High School
Associate of Arts - Social and Behavioral Studies
Moreno Valley College
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