noemi galarza
Phoenix,AZ
Summary
Dedicated and adaptable Medical Site Supervisor with a strong background in operational management and staff development. Committed to enhancing clinic efficiency and delivering high-quality patient care while promoting a culture of teamwork and continuous improvement.
Overview
2026
2026
years of professional experience
Work History
Medical Site Supervisor
Wesley community and health centers
Phoenix, Arizona
05.2025 - Current
- Responsible for ensuring that patients are seen timely, collection of patient information is correct and current, collection of patient balances, verification of eligibility for sliding fee scale and insurance coverage, monitoring and managing provider schedules, and supporting staff.
- Demonstrates and ensures that customer service, continuity of care, and staff efficiency are practiced within the clinic.
- Demonstrates leadership skills, good judgment, and the ability to work effectively in an interprofessional and diverse team environment.
- Oversees and manages the day-to-day operational functions of the front and back office, and assumes responsibility for direct reporting personnel and ongoing staff development training.
- Demonstrates the ability to value diversity, be client-centered, and express flexibility and a positive attitude.
- Evaluates and manages clinic staff performance; coaches and develops employees to ensure employee productivity, quality of work, and alignment of goals with our mission, vision, and values.
- Collaborates with the Chief Operating Officer to ensure patient objectives are being met, and complaints are identified and resolved in a timely manner.
- Works in conjunction with the Chief Financial Officer and Chief Operations Officer to ensure operational and fiscal responsibilities are met for the clinic.
- Performs Medical Site Supervisor duties and other duties as required or assigned
- Provides direct and indirect paƟent care as required to cover clinic including medical assistant and front desk roles as needed.
Medical Assistant
wesley community and health centers
Phoenix, Arizona
01.2013 - Current
- Rooming patients
- Inventory
- Primary vaccines coordinator (VFC&VFA)
- PAP & DME'S
- EKG'S
- Telephone encounters
- Telemed visit's
- Blood Draws
- Scheduling appointments
- Lead MA
- Ear lavage's
- Setting up for procedures
- Vitals
- Administrating vaccines
- Capillary finger sticks
- Reach out and read
- Externs coordinator
- Front desk
- Covid tesing
- Sanitized, restocked and organized exam rooms and medical equipment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient spirometry.
Back Office Supervisor
Wesley community and health centers
Phoenix, Arizona
12.2020 - 05.2025
- Back- Office Staff Check- Ins (MA’s, Lab Techs, Medical Interpreters)
- Real- Time Coaching/training to all back-office staff
- Weekly QA Logs completion check-ins with all sites.
- Weekly staff Dashboard reporting – Back Office -
- Assist in troubleshoot medical equiptment malfunctions
- Clinic walk-through inspections
- Audit Lab/ MA weekly Billing/ Coding errors
- Weekly Lab/ MA Audit reviews-
- Oversee and complete Vaccine Inventory bi-weekly, for Golden Gate, Central City and Recker.
Manually entering VFA vaccines in ASIIS.
Decrementing VFC vaccines in ASIIS to match inventory.
Sending temp logs every 2 weeks to ASIIS.
Ordering vaccines as needed.
Yearly ASIIS cost report for GG and CC (VFC and VFA). - Monthly – Schedule 1:1 Back-office staff
Go over performance/ Chart audit reviews.
Training/resources needed.
Overall accomplishments/ goals
Cashier, Drive Thru, Food Prepping
tacobell
Phoenix, Arizona
01.2012 - 05.2013
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and digital payments in compliance with company policies.
- Collaborated with team members to manage inventory and restock shelves promptly.
- Stocked shelves with merchandise when needed.
- Prepared ingredients by washing, chopping, and measuring for daily menu items.
- Drive thru
SEASONAL WORKER
UPS
Phoenix, Arizona
11.2012 - 12.2012
- Collaborated with team members to ensure smooth operational workflow.
- Scanned packages using handheld devices for accurate tracking information.
- helped UPS driver deliver packages
call center
presicion
phoenix, az
- Provided daily direction to call center associates
- Survey calls
Education
Medical Assistant -
Anthem College
Phoenix, AZ06-2011
High School Diploma -
High School Diploma- Glendale High School
Glendale, AZ05-2010
Skills
- Patient care
- Staff supervision
- Customer service
- Team collaboration
- Vaccine coordination
- Performance coaching
- Schedule management
- Patient scheduling
- Clinic operations
- Inventory management
- Data entry
- Multitasking and prioritization
- Team leadership
- Verbal and written communication
- Reliability
- Strategic planning
- Excellent communication
Timeline
Medical Site Supervisor
Wesley community and health centers
05.2025 - Current
Back Office Supervisor
Wesley community and health centers
12.2020 - 05.2025
Medical Assistant
wesley community and health centers
01.2013 - Current
SEASONAL WORKER
UPS
11.2012 - 12.2012
Cashier, Drive Thru, Food Prepping
tacobell
01.2012 - 05.2013
call center
presicion
Medical Assistant -
Anthem College
High School Diploma -
High School Diploma- Glendale High School
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