Noemi Lopez
Carlsbad,NM
Summary
Motivated person with successful track record of developing, enhancing and maintaining strong working relationships. Known for multi-tasking and meeting deadlines.
Dedicated Customer Service clerk providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Substitute Teacher
Headstart Employment
Carlsbad
11.2023 - Current
- Provided instruction and guidance to students in the absence of a regular teacher.
- Organized lesson plans and activities for students.
- Assisted with classroom management issues when needed.
- Maintained accurate records of student performance, attendance, and behavior.
- Monitored student progress throughout the day.
- Encouraged positive behavior among students through effective communication techniques.
- Adapted teaching methods to accommodate diverse learning styles.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
Prep Cook
McAlister's Deli
Carlsbad, New Mexico
02.2023 - 11.2023
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Followed recipes to prepare meals according to customer specifications.
- Checked freshness of food and ingredients prior to use.
- Stocked kitchen with necessary supplies, including food items and utensils.
- Organized walk-in coolers and freezers according to established guidelines.
- Heated sauces, soups and gravies according to specified methods.
- Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces, and taking out trash.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Caregiver
Personal Care Giver
Carlsbad, NM
08.2021 - 02.2023
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
Clerk
Allsups Convience Store
Carlsbad , NM
07.2021 - 03.2022
- Assisted customers with inquiries and complaints in a professional manner.
- Operated cash register to process cash, check, and credit card transactions.
- Generated daily reports of sales activity for management review.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Communicated with customers and employees to answer questions or explain information.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Food handling, stocking and cleaning.
Management
Burger King
Carlsbad , NM
02.2020 - 05.2021
- Balanced cash drawer daily and performed opening and closing duties.
- Excellent customer service skills
- Making sure everyone stayed on task
- Entering data into the computer
- Cooking
- Cleaning and stocking
- Unloading weekly truck with merchandise and putting it away.
- Resolved customer issues efficiently to build loyalty.
- Made informed decisions and communicated requested actions to employees.
- Enhanced leadership abilities through training and hands-on task completion.
Education
All
Carlsbad High
Carlsbad , NM05-2001
Skills
- Training & development
- Marketing promotions
- Sales Techniques
- Positive and professional
- Adaptive team player
- High-energy attitude
- Retail sales customer service
- Promotional support
- Upselling
- Reliable and punctual
- Excellent communication skills
- Cleaning techniques
- Excellent people skills
Timeline
Substitute Teacher
Headstart Employment
11.2023 - Current
Prep Cook
McAlister's Deli
02.2023 - 11.2023
Caregiver
Personal Care Giver
08.2021 - 02.2023
Clerk
Allsups Convience Store
07.2021 - 03.2022
Management
Burger King
02.2020 - 05.2021
All
Carlsbad High