Noemi SaDiablo
Killeen,TX
Summary
Professional with significant experience in academic guidance. Skilled in advising students on course selection, career planning, and academic strategies. Strong focus on team collaboration and achieving results. Reliable, adaptable, and adept at fostering positive student outcomes and navigating changing needs. Proficient in communication, student assessment, and resource management.
Overview
14
14
years of professional experience
Work History
ACADEMIC ADVISOR II
TEXAS A&M UNIVERSITY - CENTRAL TEXAS
05.2019 - Current
- Received and reviewed transcripts to determine eligibility for admission to college or specific programs.
- Managed caseloads effectively, prioritizing tasks based on urgency and importance while maintaining high-quality service delivery.
- Served as a liaison between students, faculty, staff, and administration to address concerns or conflicts that arose during the course of study.
- Assisted in the development of academic policies and procedures, promoting consistency across departments.
BILINGUAL PROCESSING SPECIALIST
First National Bank Texas
11.2016 - 03.2018
- Managed and organized data files to ensure efficient retrieval.
- Responded to customer inquiries and requests related to insurance products and membership.
- Utilized advanced problem-solving skills to identify and correct discrepancies within processed documents, enhancing overall data integrity.
- Demonstrated adaptability by quickly learning new software programs as needed for various processing assignments.
CERTIFIED MEDICAL ASSISTANT
METROPLEX PHYSICIANS’ CLINIC
03.2015 - 01.2016
- Responsible for scheduling patients, data entry, verification of insurance, and scheduling surgeries
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Provided information concerning office, facility and hospital services
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
DISTRICT SALES SUPPORT
PAMLAB LLC
08.2010 - 08.2014
- Multiple phone calls and email correspondence
- Built relationships with customers and community to establish long-term business growth.
- Provided customer service to representatives, clients, and patients’ needs through various means of communication
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Assessed competitive landscape regularly to adapt strategies accordingly and maintain a leading position in the market
Education
Master of Science - Marriage and Family Therapy
TEXAS A&M UNIVERSITY - CENTRAL TEXAS
12.2024
Bachelor of Science - Psychology
Texas A&M University - Central Texas
Killeen Tx, 7654807.2021
Associate of Arts - Social Science
Central Texas College
12.2019
Skills
- Microsoft Office
- Excel Spreadsheets
- Banner
- Radius
- Self-motivation
- Work cooperatively with others
CO-CURRICULAR INVOLVEMENTS
C.A.S.A Advocate –2018 (10 hrs. per week)- 2020/ Phi Theta Kappa Honor Society - 2018/ Psychology Club President/Staff Advisor2019-2022/National Society for Leadership and Success2019 /Alpha Alpha Alpha Honor Society -2023 /PSI Chi International Honor Society -2024
Languages
Spanish
Native or Bilingual
Timeline
ACADEMIC ADVISOR II
TEXAS A&M UNIVERSITY - CENTRAL TEXAS
05.2019 - Current
BILINGUAL PROCESSING SPECIALIST
First National Bank Texas
11.2016 - 03.2018
CERTIFIED MEDICAL ASSISTANT
METROPLEX PHYSICIANS’ CLINIC
03.2015 - 01.2016
DISTRICT SALES SUPPORT
PAMLAB LLC
08.2010 - 08.2014
Associate of Arts - Social Science
Central Texas College
Master of Science - Marriage and Family Therapy
TEXAS A&M UNIVERSITY - CENTRAL TEXAS
Bachelor of Science - Psychology
Texas A&M University - Central Texas
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