Reviewed and took initial records such as x-rays, photographs, and scans.
Took exam notes during consultation.
Handled patient complaints in a professional manner and resolved issues promptly.
Performed clerical duties such as filing documents, answering phones, and insurance verification.
Assisted orthodontist with patient treatment plans, discussed payment options.
Contacted referring dentists to coordinate referrals for complex cases.
Helped maintain patient flow by helping clinic assistants with adjustments.
Lead Orthodontic Assistant
Smile Doctors
Cedar Hill/ Mesquite , TX
07.2020 - 09.2022
Maintained patient flow to assure proper wait time
Trained and taught orthodontics to new and current assistants
Submitted inventory/ orders to Intacct
Headed clinical oversight to devise and establish policies, procedures and best practices in alignment with regulatory requirements.
Lead Orthodontic Assistant
Rodeo Dental
Fort Worth, TX
11.2016 - 07.2020
Offer quality patient care
Submit inventory/ orders to Procurify
Review exams and treatment plan with Doctor(s)
De-escalated and resolved peer-to-peer conflicts
Verified Insurance, submitted claims and sold treatment
Dental Assistant
7 Day Dental Smiles
Fort Worth, TX
03.2015 - 11.2016
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Experience In Pedo, Endo, OS
Calling/confirming, taking payments and other front desk tasks
Treatment Coordinator, Marketing Director & Social Media Manager at Pickett Orthodontics & Bennett OrthodonticsTreatment Coordinator, Marketing Director & Social Media Manager at Pickett Orthodontics & Bennett Orthodontics