Noemi Sanchez

• Wolfgang Puck, California Club, Los Angeles Country Club,

Cottura Catering

• Coordinated banquet setups and layouts to ensure optimal guest experience.
• Trained and supervised staff on service standards and event protocols.
• Executed event timelines, ensuring smooth transitions between courses and activities.
• Developed strong relationships with clients to tailor services to specific needs.
• Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
• Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
• Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.
• Managed over 50 customer calls per day

• The Jonathan Club, Ebell Theater
• Coordinated with kitchen and event planners to streamline service flow.
• Resolved guest concerns promptly, maintaining high service quality standards.
• Evaluated team performance, providing constructive feedback to improve service delivery.
• Participated in regular performance evaluations to set goals for personal improvement in job responsibilities.
• Increased employee morale by fostering a positive work atmosphere through clear communication, teamwork, and recognition of accomplishments.
• Demonstrated flexibility in adapting to last-minute changes, including guest count adjustments, menu modifications, or event schedule alterations.

• Sofi Stadium, Crypto Arena, Hotel Bel Air, The Langham Huntington, Pepperdine University, USC, Azusa University
• Prepared and cooked menu items according to recipes and quality standards.
• Ensured kitchen cleanliness and adherence to food safety protocols.
• Assisted in inventory management, tracking stock levels of ingredients.
• Trained new staff on cooking techniques and kitchen procedures.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Prepared and baked a variety of pastries, ensuring adherence to recipes and standards.
• Provided exceptional customer service by promptly addressing guest inquiries and requests.
• Managed multiple tables efficiently while maintaining high levels of guest satisfaction.
• Recommended menu items based on customer preferences to enhance dining experience.
• Worked with the POS system to place orders, manage bills, and handle complimentary items.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Assisted servers by promptly clearing tables and resetting for new guests.
• Supported kitchen staff by delivering food orders efficiently during peak hours.
• Reset and cleaned tables quickly to prepare for new customers.
• Trained new bussers on restaurant procedures and best practices for efficiency.

• Prepared high-quality dishes in accordance with established recipes and presentation standards.
• Collaborated with kitchen staff to streamline workflows and enhance service efficiency during peak hours.
• Prepared and cooked full course meals based on restaurant recipes and specifications.
• Plated and presented all dishes to match established restaurant standards.
• Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
• Checked food temperature regularly to verify proper cooking and safety.
• Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.

• Supervised pastry kitchen operations, achieving high-quality production and presentation standards.
• Trained and mentored junior pastry cooks, enhancing skill development and promoting a collaborative team environment.
• Supervised pastry kitchen operations to ensure high-quality production and presentation standards.
• Collaborated with culinary professionals to develop seasonal dessert menus, aligning offerings with brand identity.
• Managed guest check-ins and check-outs efficiently, ensuring a smooth front desk operation.
• Handled guest inquiries and resolved issues promptly to enhance customer satisfaction.
• Collected room deposits, fees, and payments.