Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Noemi Solis

Louisville,KY

Summary

Proven Optical Technician with a track record of enhancing customer loyalty through exceptional service at Clarkson Eyecare. Skilled in insurance billing and customer service, demonstrating strong teamwork and collaboration. Achieved significant improvements in client satisfaction and operational efficiency.

Overview

5
5
years of professional experience

Work History

Optical Technician

Clarkson Eyecare
09.2022 - Current
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Delivered exceptional customer service by addressing concerns promptly and professionally, ensuring customer loyalty.
  • Contributed to team success with strong collaboration skills, participating in staff meetings and offering support when needed.
  • Ensured accuracy in billing practices by meticulously verifying insurance information for each patient encounter.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Server

Womens Center
05.2022 - 08.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Commercial Cleaner

Solis Cleaning Services
01.2020 - 08.2022
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.

Education

High School Diploma -

Eastern High School
Louisville, KY
05.2022

Skills

  • Customer Service
  • Optical Sales
  • Paperwork management
  • Appointment Scheduling
  • Insurance Billing
  • Willing to Learn
  • Teamwork and Collaboration

Languages

Spanish
Native or Bilingual

Timeline

Optical Technician

Clarkson Eyecare
09.2022 - Current

Server

Womens Center
05.2022 - 08.2022

Commercial Cleaner

Solis Cleaning Services
01.2020 - 08.2022

High School Diploma -

Eastern High School

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Noemi Solis