Noemi Trinidad
Tooele,UT
Summary
Experienced Barista Shift Manager with proven leadership skills in fast-paced coffee shop environments. Demonstrated knowledge of coffee blends, espresso machines, and customer service principles. Strong ability to motivate team members, manage inventory and ensure customer satisfaction. Significant contribution to efficiency and sales growth at previous employment locations.
Overview
11
11
years of professional experience
2013
2013
years of post-secondary education
Work History
Barista/Shift Manager
Starbucks
Tooele, Utah
05.2022 - Current
- Supervised barista team during peak hours to ensure smooth operations.
- Trained new staff on coffee preparation and customer service standards.
- Managed inventory levels and placed orders for supplies as needed.
- Ensured cleanliness and organization of workstations and dining areas.
- Assisted in daily store operations and managed staff to ensure efficient customer service.
- Implemented promotional activities to boost sales in accordance with marketing plans.
- Ensured adherence to food safety regulations and company policies regarding employee conduct.
- Developed creative strategies for increasing sales volume and driving customer loyalty.
- Supported highest standards of conduct and service to support company reputation.
- Led inventory management, ordering supplies and managing stock levels to minimize waste.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Orderfiller/Breakpack Order Filler
Walmart DC
Tooele, Utah
08.2018 - 01.2021
- Selected and packed customer orders accurately for timely dispatch.
- Maintained inventory records and updated stock levels regularly.
- Collaborated with team members to optimize workflow and improve efficiency.
- Assisted in training new staff on order filling procedures and safety practices.
- Used handheld scanners to key in data for packages.
- Followed safety protocols to ensure a secure working environment at all times.
- Performed cycle counts on a regular basis to maintain inventory accuracy.
- Resolved issues related to incorrect deliveries promptly and efficiently.
- Worked closely with other departments to resolve discrepancies between orders placed and those shipped or received.
Production Worker
Purple Mattress
Tooele, UT
05.2016 - 08.2018
- Operated machinery to assemble mattresses efficiently and safely.
- Followed quality control procedures to ensure product standards were met.
- Collaborated with team members to streamline production processes daily.
- Communicated with team members regarding tasks assigned during shift.
- Inspected product quality prior to packaging and shipment.
- Worked closely with management staff in order to maintain production goals and deadlines.
- Organized workflow to meet daily production goals.
- Monitored team performance to ensure adherence to safety regulations, quality standards and production goals.
Cashier
Maverick
West Valley City, Utah
05.2015 - 08.2016
- Operated cash register and processed customer transactions efficiently.
- Handled customer inquiries and resolved issues promptly.
- Maintained clean and organized checkout area for a pleasant experience.
- Managed inventory of cash drawer to ensure accurate funds at shift end.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Coordinated receipt of incoming materials and verified accuracy of items received.
Education
Stansbury High School
Tooele, UTSkills
- Inventory management
- Staff training
- Customer engagement
- Problem solving
- Team leadership
- Quality control
- Production goals
- Inventory control
- Adaptability to change
Languages
Spanish
Native/ Bilingual
French
Elementary
Accomplishments
- Created a Business plan in high school and won 2nd place.
- Helped achieved goals on drive times.
- Recieved a gift certificate for achieving credit card applications towards customers.
- Improved sales and efficiency to new stores at Starbucks.
References
References available upon request.
Timeline
Barista/Shift Manager
Starbucks
05.2022 - Current
Orderfiller/Breakpack Order Filler
Walmart DC
08.2018 - 01.2021
Production Worker
Purple Mattress
05.2016 - 08.2018
Cashier
Maverick
05.2015 - 08.2016
Stansbury High School