Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nofia Jarbo

Newark,DE

Summary

Diligent with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Overview

4
4
years of professional experience

Work History

Sales Associate

Hollister
10.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Sales Associate

Forever 21
10.2023 - 11.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Head Hostess

Fairmount Country Club
04.2023 - 09.2023
  • Answered member questions about hours, seating, and menu information.
  • Greeted members warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting members, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered member questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every member.

Prestige Beauty Advisor

Ulta Beauty Inc.
06.2022 - 04.2023
  • Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
  • Processed payments, entering sales in register for prompt customer service.
  • Ability to provide personalized and friendly service, addressing customer needs and inquiries.
  • Expertise in makeup, skincare, haircare, and fragrance products, including the ability to make personalized recommendations based on customer preferences.
  • Ability to achieve sales targets and upsell products while maintaining customer satisfaction.

Lead Cashier

Funplex
04.2021 - 04.2023
  • Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
  • Checked merchandise multiple times during each shift and restocked products when stock ran low.

Education

Visual Communication

Delaware Technical Community College
DE
05-2026

Skills

  • Visual merchandising
  • Customer service
  • Team collaboration
  • Project management
  • Creative thinking
  • Presentation skills
  • Time management
  • Teamwork and collaboration
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Exceptional customer service

Timeline

Sales Associate

Hollister
10.2024 - Current

Sales Associate

Forever 21
10.2023 - 11.2024

Head Hostess

Fairmount Country Club
04.2023 - 09.2023

Prestige Beauty Advisor

Ulta Beauty Inc.
06.2022 - 04.2023

Lead Cashier

Funplex
04.2021 - 04.2023

Visual Communication

Delaware Technical Community College

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Nofia Jarbo