Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nohelani Putnam

Wailuku

Summary

Proven in enhancing guest experiences and operational efficiency, I leveraged strong communication and multitasking skills at Feast At Lele and other prestigious venues. Adept at fostering customer relationships, I significantly contributed to repeat business, excelling in stress tolerance and team collaboration. My expertise spans guest service to efficient event management, embodying a commitment to excellence.

Overview

12
12
years of professional experience

Work History

Catering Server/Bartender

Cutting Edge Catering
03.2020 - Current
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Enhanced guest experience by providing exceptional service during catered events.

Bar Porter

Hyatt
05.2022 - 03.2023
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Played a key role in increasing repeat business through exceptional interpersonal skills that fostered strong customer relationships.
  • Elevated operational efficiency through diligent execution of opening or closing duties as assigned.
  • Increased customer satisfaction with prompt assistance in seating arrangements, answering questions, and addressing concerns.

Server

Feast At Lele
07.2013 - 03.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Associate of Science -

Santa Rosa Junior College
Santa Rosa, CA
05-2007

Skills

  • Stress tolerance
  • Team player
  • Ability to multi-task efficiently
  • Guest service
  • Cleaning and sanitizing
  • Strong communication skills

Timeline

Bar Porter

Hyatt
05.2022 - 03.2023

Catering Server/Bartender

Cutting Edge Catering
03.2020 - Current

Server

Feast At Lele
07.2013 - 03.2020

Associate of Science -

Santa Rosa Junior College

Similar Profiles

CREATE PROFILE
Nohelani Putnam