Noheris De Leon
Katy,TX
Summary
Energetic and positive individual with strong interpersonal and communication skills. Knowledgeable in customer service, bringing effective team coordination and training abilities. Capable of creating a productive work environment that enhances team performance.
Developed leadership and training abilities in a fast-paced, customer-centric setting. Demonstrates the ability to effectively communicate, develop team members, and implement training. Seeking to transition into a new field while using strong team collaboration.
Overview
2
2
years of professional experience
Work History
Crew Trainer
McDonald's
03.2023 - Current
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Walmart Front End Associate
Walmart
09.2022 - 01.2023
- Acknowledged customers, identified needs and assisted with purchasing decisions to deliver exceptional service
- Greeted customers and retrieved requested products to drive satisfaction
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Provided exceptional service by engaging with customers and understanding their needs.
- Assisted customers at checkout to ensure smooth and efficient service.
Education
High School Diploma -
Inwood Early College
New York, NY06-2021
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Active listening
- Workplace safety
- Team collaboration
- Problem solving
- Time management
- Communication skills
- Patience and empathy
- Work ethic and integrity
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Trainer
McDonald's
03.2023 - Current
Walmart Front End Associate
Walmart
09.2022 - 01.2023
High School Diploma -
Inwood Early College
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