Cashier Receptionist - Central Registration
- Checks in patients coming in for appointments for General Surgery and Medical Specialties, such as Cardiology, Endocrinology, Rheumatology, GI, and Pulmonary Function Testing.
- Checked patient insurance, demographic, and health history to keep information current.
- Upheld positive reputation of medical office by setting friendly tone and maintaining politeness.
- Processed patient transactions using point-of-sale systems efficiently.
- Assisted patients with inquiries, and resolved issues promptly.
- Provided exceptional customer service, addressing patients concerns with empathy and care where in I was recognized a couple of times both by patients and management for providing excellent customer service.
- Handled cash, credit, and debit transactions accurately and securely.
- On my days off, I pick up shifts at the Ambulatory Surgery Unit at the Kaiser Dublin facility, and work as a Patient Care Technician. Discharge patients who have undergone procedures.

