Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Nolan Backes

Maple Grove,MN

Summary

Dynamic and goal-oriented professional with a proven track record in customer service and complex problem-solving. Excelled at FedEx by ensuring timely and accurate deliveries, enhancing customer satisfaction. Skilled in multi-tasking and collaboration, adept at leveraging heavy lifting and excellent people skills to achieve company objectives. Developed strong logistical and time management skills in fast-paced environment. Proven ability to navigate and adapt to changing schedules while maintaining high standards of accuracy and efficiency. Looking to transition into new field where these skills can contribute to operational success.

Overview

10
10
years of professional experience

Work History

Delivery Driver

FedEx
07.2021 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Interior Designer

Taylor Design Group Inc
03.2021 - 07.2021
  • Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
  • Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
  • Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
  • Collaborated with architects and contractors to ensure seamless integration of design elements.

Warehouse Forklift Operator

The Fish Guys
09.2020 - 02.2021
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.

Delivery Associate

The Home Depot Inc
06.2016 - 09.2020
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.

Server

A'viands
01.2015 - 06.2016
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Wayzata High School
Plymouth, MN
05.2018

Skills

  • Positive Attitude
  • Customer Service
  • Complex Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Dependable and reliable
  • Punctual and Reliable
  • Heavy Lifting
  • Multi-tasking strength
  • Excellent people skills
  • Goal-Oriented
  • Outgoing Personality

Timeline

Delivery Driver

FedEx
07.2021 - Current

Interior Designer

Taylor Design Group Inc
03.2021 - 07.2021

Warehouse Forklift Operator

The Fish Guys
09.2020 - 02.2021

Delivery Associate

The Home Depot Inc
06.2016 - 09.2020

Server

A'viands
01.2015 - 06.2016

High School Diploma -

Wayzata High School
Nolan Backes