- Movies
- Working out
- Sports
- Spending time with my dogs
- Volunteering
- Trying unique foods
- Long walks on the beach
Nolan Brown
Zebulon,NC
Overview
1
1
Certification
5
5
years of professional experience
Work History
Property Manager
DTL Management
06.2026 - Current
- Update and maintain residential real estate databases to optimize pricing, occupancy rates, and listing visibility through active database management.
- Manage complex transaction records and leasing timelines, ensuring accurate rental payments and financial reporting.
- Collaborate with prospective clients and travel nurses to provide support and ensure a positive customer experience.
- Coordinate property readiness schedules and logistics to meet the standards of business professional housing.
- Oversaw property operations, ensuring compliance with regulations and company policies.
- Managed tenant relations, addressing concerns and maintaining high satisfaction levels.
Airbnb Host
Airbnb
12.2024 - Current
- Managed guest communications to ensure exceptional customer service and satisfaction.
- Developed personalized welcome guides to enhance guest experience and local engagement.
- Optimized property listings using SEO strategies to increase visibility and bookings.
- Coordinated maintenance and cleaning schedules to uphold property standards and guest expectations.
- Analyzed guest feedback to implement improvements, enhancing overall ratings and reviews.
CORRECTIONAL OFFICER
LAW ENFORCEMENT
12.2024 - 12.2025
- Maintained highly sensitive transaction records and inmate accountability logs while strictly adhering to data privacy and security regulations.
- Examined facility activities and prepared detailed reports with strong attention to detail to support legal compliance and record accuracy.
- Followed facility security protocols and updated administrative files to reflect current inmate status and facility requirements.
CUSTOMER SERVICE REPRESENTATIVE
AQUATICS MANAGEMENT GROUP
05.2021 - 01.2025
- Deliver professional training to newly hired team members regarding company database maintenance procedures and operational standards.
- Maintain and update client networks and contact databases within service areas, ensuring data integrity and effective office administration.
- Collaborate with management to perform CPO checks and examine scheduling data to support compliance with facility safety regulations.
- Perform high-volume data entry and reconcile scheduling discrepancies to improve administrative efficiency and workflow accuracy.
FRONT DESK / SALES REPRESENTATIVE
PLANET FITNESS
06.2022 - 01.2024
- Processed member payments and maintained accurate transaction records, reconciling financial data daily to prevent discrepancies.
- Conducted high-volume data entry for new membership sign-ups and updated existing member profiles within the CRM database.
- Managed office administration tasks, including handling inquiries and maintaining accurate records for facility usage and visitor logs.
- Collaborated with the management team to examine sales techniques and improve member retention through updated administrative processes.
Education
Bachelor of Science - Business Administration
Carolina University
12.2023
Skills
- Data Entry
- Conflict Resolution
- Database Maintenance
- Record Accuracy
- Database Management
- Transaction Records
- Time Management
- Stress Management
- Data Privacy
- Office Administration
- Real Estate Data
- Residential Real Estate
- MS Office
- MS Excel
- MS Word
- MS Outlook
- CRM Systems
- Property Management Software
- Attention to Detail
- Reporting
- Problem-Solving
- Scheduling
- Client Relations
- Customer Service
- Marketing
Certification
- Personal Training
- Nutritionist
- Strength and Conditioning
- CPR
Interests
Coaching
- Assistant Varsity Basketball Coach, Louisburg High School, Louisburg, NC, 09/01/21, 03/31/22, As a former collegiate player and student assistant coach, brought a passion for player development. The main goal was to help build players of character.
Timeline
Property Manager
DTL Management
06.2026 - Current
Airbnb Host
Airbnb
12.2024 - Current
CORRECTIONAL OFFICER
LAW ENFORCEMENT
12.2024 - 12.2025
FRONT DESK / SALES REPRESENTATIVE
PLANET FITNESS
06.2022 - 01.2024
CUSTOMER SERVICE REPRESENTATIVE
AQUATICS MANAGEMENT GROUP
05.2021 - 01.2025
Bachelor of Science - Business Administration
Carolina University