Summary
Overview
Work History
Education
Skills
Business Experience
Professional Introduction
Personal Information
Awards
Timeline
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Nolan Cathers

Chapel Hill,NC

Summary

Dynamic and results-oriented leader with over 3 years of customer service and financial management experience. Proven ability to manage operations, balance tasks, and lead teams to success. Consistent track record of exceeding sales and performance targets, accomplished through effective leadership and an unflagging commitment to customer satisfaction and retention.

Overview

2
2
years of professional experience

Work History

Pizza Customer Service

Wegmans Food Markets
Chapel Hill
10.2023 - Current
  • Prepare customer orders accurately, on time, and within performance targets
  • Designed and implemented department-level training for all new employees.
  • Support, encourage, and respect coworkers while collaborating in a diverse workforce.

Eminent Treasurer

Sigma Alpha Epsilon Fraternity
Chapel Hill
11.2022 - Current
  • Managed $150,000 annual budget
  • Oversaw the collection of over $400,000 annually through member dues and donations
  • Directed a board of executive members to manage various project operations throughout the academic year
  • Centralized payments to improve accountability and accuracy resulting in an increase of $35,000 in collected revenue.

Dishwasher/Food Prep

Greek House Chefs
Chapel Hill
08.2022 - 09.2023
  • Worked multiple days a week while balancing the responsibilities of being a full-time student
  • Performed a variety of tasks including cleaning, stocking, and ingredient preparation.

Golf Course Attendant

Indian Valley Golf Club
Whitsett
06.2022 - 08.2023
  • Collaborated with club members to ensure a positive playing experience
  • Provided cashier and customer service in the pro shop, and filled the role of acting pro shop manager
  • Worked 40 hours per week during summers.

Education

Degree in Public Policy -

University of North Carolina at Chapel Hill
Chapel Hill, NC
09.2024

Skills

  • Customer Service
  • Financial and P&L Management
  • Budget Management
  • Training Design/Development
  • Client Solutions
  • Leadership
  • Communication
  • Cash Handling
  • Microsoft Office

Business Experience

  • Pizza Customer Service, Wegmans Food Markets, Chapel Hill, NC, 10/01/23, Present, Prepare customer orders accurately, on time, and within performance targets, Support, encourage, and respect coworkers while collaborating in a diverse workforce, Designed and implemented department-level training for all new employees
  • Eminent Treasurer, Sigma Alpha Epsilon Fraternity, Chapel Hill, NC, 11/01/22, Present, Managed $150,000 annual budget, Oversaw the collection of over $400,000 annually through member dues and donations., Directed a board of executive members to manage various project operations throughout the academic year., Centralized payments to improve accountability and accuracy resulting in an increase of $35,000 in collected revenue
  • Dishwasher/Food Prep, Greek House Chefs, Chapel Hill, NC, 08/01/22, 09/30/23, Worked multiple days a week while balancing the responsibilities of being a full-time student., Performed a variety of tasks including cleaning, stocking, and ingredient preparation.
  • Golf Course Attendant, Indian Valley Golf Club, Whitsett, NC, 06/01/22, 08/31/23, Collaborated with club members to ensure a positive playing experience., Provided cashier and customer service in the pro shop, and filled the role of acting pro shop manager, Worked 40 hours per week during summers

Professional Introduction

Dynamic and results-oriented leader with over 3 years of customer service and financial management experience. Proven ability to manage operations, balance tasks, and lead teams to success. Consistent track record of exceeding sales and performance targets, accomplished through effective leadership and an unflagging commitment to customer satisfaction and retention.

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Awards

  • Sigma Alpha Epsilon Province 'Outstanding Leadership' Award, 11/01/23, Commendation for exceptional leadership for the North Carolina Xi Chapter. Contributed to a 300% increase in membership over one academic year.
  • William L. White Scholarship Award, 2021
  • Varsity Basketball Coaches' Award, 2021

Timeline

Pizza Customer Service

Wegmans Food Markets
10.2023 - Current

Eminent Treasurer

Sigma Alpha Epsilon Fraternity
11.2022 - Current

Dishwasher/Food Prep

Greek House Chefs
08.2022 - 09.2023

Golf Course Attendant

Indian Valley Golf Club
06.2022 - 08.2023

Degree in Public Policy -

University of North Carolina at Chapel Hill
Nolan Cathers