Nolan Graley
Cross Lanes
Summary
Dedicated Assistant Parts Manager with expertise in inventory management, parts ordering, and process improvements. Proven track record in enhancing order fulfillment efficiency and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Assistant Parts Manager
State Equipment Inc.
Charleston, WV
05.2023 - Current
- Managed inventory levels for parts, ensuring availability and minimizing downtime.
- Assisted in training new staff on product knowledge and inventory management systems.
- Coordinated parts orders, optimizing supplier relationships for timely deliveries.
- Implemented process improvements to enhance order fulfillment efficiency and accuracy.
- Analyzed sales data to forecast inventory needs, reducing excess stock by improving turnover rates.
- Oversaw daily operations of the parts department, ensuring compliance with safety standards and protocols.
- Ordered parts for customers, repair shops and Service department for use in Kubota and Case equipment.
Commercial Sales Manager
AutoZone
Charleston, WV
02.2016 - 12.2022
- Developed and executed sales strategies to enhance market share and customer retention.
- Trained and mentored sales team to improve product knowledge and customer engagement techniques.
- Analyzed market trends to identify opportunities for growth and competitive positioning.
- Collaborated with cross-functional teams to streamline operations and optimize inventory management.
- Fostered relationships with key clients, leading to increased loyalty and repeat business.
- Implemented performance metrics to evaluate team effectiveness and drive accountability.
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
- Achieved sales targets consistently, demonstrating a strong commitment to company goals and objectives.
General Laborer
Gestamp WV
South Charleston, WV
08.2015 - 12.2015
- Operated machinery and tools to support production processes efficiently.
- Maintained cleanliness and organization of work areas to promote safety and productivity.
- Assisted in training new employees on standard operating procedures and safety practices.
- Collaborated with team members to optimize workflow and reduce downtime during shifts.
Delivery Driver
Marios Pizza
Charleston, WV
01.2014 - 08.2015
- Delivered pizzas efficiently to customers, ensuring timely service and satisfaction.
- Maintained accurate records of deliveries and customer interactions for tracking purposes.
- Navigated local routes effectively, optimizing delivery times and fuel usage.
- Assisted in training new drivers on delivery protocols and customer service standards.
Line Cook
Taco Bell
Charleston, WV
05.2013 - 01.2014
- Prepared and cooked menu items according to Taco Bell standards.
- Maintained cleanliness and organization of food preparation areas.
- Collaborated with team members to ensure timely service during peak hours.
- Monitored inventory levels to minimize waste and optimize supply usage.
Cashier
Go-mart Inc U-pak
Charleston, WV
06.2012 - 05.2013
- Processed customer transactions using point-of-sale systems efficiently.
- Managed cash register operations, ensuring accurate balancing at shift end.
- Assisted customers with product inquiries and provided exceptional service.
- Trained new staff on cash handling procedures and customer service standards.
Education
High School Diploma -
Capital High School
Charleston, WVSkills
- Customer service
- Shipping and receiving
- Warehouse operations
- Parts ordering
- Customer relations
- POS systems operations
- Goal setting
- Inventory management
- Inventory audits
- Stock management
Timeline
Assistant Parts Manager
State Equipment Inc.
05.2023 - Current
Commercial Sales Manager
AutoZone
02.2016 - 12.2022
General Laborer
Gestamp WV
08.2015 - 12.2015
Delivery Driver
Marios Pizza
01.2014 - 08.2015
Line Cook
Taco Bell
05.2013 - 01.2014
Cashier
Go-mart Inc U-pak
06.2012 - 05.2013
High School Diploma -
Capital High School