Nolan Hanson
Fargo,ND
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Demonstrated experience delivering superior customer service and attention to detail. Proficient at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Outside Sales Representative
Consolidated Electrical Distributors
Fargo , ND
2024.06 - Current
- Handled customer complaints in a professional manner.
- Conducted inventories on a regular basis to track stock levels.
- Built and maintained relationships with peers and upper management to drive team success.
Customer Service Representative
Scheels
Grand Forks , ND
2021.11 - 2024.05
- Consistently exceeding sales goal by 20%, while maintaining a high level of customer satisfaction.
- Identified opportunities for upselling additional products or services based on customer needs.
- Coached, mentored and trained team members in order to improve their job performance.
- Designed and developed training materials for new employees in the organization.
Education
Bachelor of Science - Health Sciences
University of North Dakota
Grand Forks, ND2024-05
High School Diploma -
Milbank High School
Milbank, SD2019-05
Skills
- Customer Service-Oriented
- Superior organizational skills
- Networking
- Relationship Building
- Effective customer communication
- Conflict Resolution
Accomplishments
- Scheels E for Excellence Award - Cashier of the Year
Certification
- CPR & BLS Certification
References
References available upon request.
Timeline
Outside Sales Representative
Consolidated Electrical Distributors
2024.06 - Current
Customer Service Representative
Scheels
2021.11 - 2024.05
Bachelor of Science - Health Sciences
University of North Dakota
High School Diploma -
Milbank High School
- CPR & BLS Certification
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