Dynamic Restaurant Manager with a proven track record at Cracker Barrel Old Country Store Inc, excelling in operations management and staff leadership. Demonstrated success in reducing food spoilage by implementing effective inventory control, enhancing customer satisfaction through meticulous quality assurance, and fostering a culture of continuous improvement. Skilled in both labor and food cost control and customer engagement, achieving notable efficiency and profitability.
Overview
8
8
years of professional experience
Work History
Restaurant Manager
Cracker Barrel Old Country Store Inc
03.2017 - 10.2024
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Reconciled cash and credit card transactions to maintain accurate records.
Carefully interviewed, selected, trained, and supervised staff.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Correctly calculated inventory and ordered appropriate supplies.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Maximized quality assurance by completing frequent line checks.
Verified prepared food met standards for quality and quantity before serving to customers.
Coordinated with catering staff to deliver food services for special events and functions.
Implemented effective inventory control systems to reduce food spoilage and waste.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Host, To-Go Specialist, Prep Cook, Expediter/Server Assistant at Cracker Barrel Old Country Store IncHost, To-Go Specialist, Prep Cook, Expediter/Server Assistant at Cracker Barrel Old Country Store Inc