Nolan Michael
Santa Rosa Beach
Summary
Resourceful Manager in Training known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and creating a safer work enviornment. Excel in communication, problem-solving, and adaptability, ensuring successful management and team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager in Training
St. Joe
Santa Rosa
04.2023 - Current
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and assisted in supply chain management activities.
- Conducted performance appraisals to monitor employee progress.
- Facilitated internal communications between departments to ensure alignment of objectives.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Reviewed completed work to verify consistency, quality, and conformance.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Enhanced leadership abilities through training and hands-on task completion.
- Participated in cross-functional training programs to understand various business operations.
Food and Beverage Associate
St. Joe
Santa Rosa Beach
03.2022 - 04.2022
- Took customer orders accurately and provided menu recommendations when requested.
- Maintained safe food handling practices to prevent germ spread.
- Assisted with food preparation, including washing, cutting, and storing ingredients.
- Maintained presence throughout meals to assist guests with additional food and beverage requests.
- Trained new staff on restaurant protocols, customer service, and safety procedures.
- Collaborated with team to deliver timely service of items.
- Performed opening and closing duties, including cleaning and preparing the venue for the next day.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Education
High School Diploma -
South Walton Highschool
Santa Rosa Beach05-2021
Skills
- Customer service
- Employee training
- Conflict resolution
- Workplace organization
- Effective communication
- Leadership development
- Quality assurance
- Time management
- Staff supervision
- Customer relations
- Problem-solving abilities
- Interpersonal skills
Affiliations
- Mechanic
- Computer coding and building
Accomplishments
- Plethora of SOPs at Camp Creek Watersound
- Forbes training action plans at The Pearl Hotel
Certification
- Food Handling Certification
- AHLA Guest Service Professional Certification
Timeline
Manager in Training
St. Joe
04.2023 - Current
Food and Beverage Associate
St. Joe
03.2022 - 04.2022
High School Diploma -
South Walton Highschool
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