Summary
Overview
Work History
Education
Skills
Timeline
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Nolan Peek

Chicago,IL

Summary

Dynamic Sales Manager with a proven track record at Audi Chicago, excelling in sales strategy development and customer relationship management. Achieved significant revenue growth through data-driven decision making and effective CRM implementation. Renowned for building lasting client relationships and resolving issues swiftly, enhancing overall customer satisfaction.

Overview

8
8
years of professional experience

Work History

Sales Manager / Team Lead

Audi Chicago
09.2025 - Current
  • Assisted in developing sales strategies to increase market reach.
  • Conducted market research to identify customer needs and preferences.
  • Maintained accurate records of sales activities and customer interactions.
  • Analyzed competitor offerings to inform sales tactics and positioning.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.

Sales Manager / Team Lead

Fletcher Jones Audi
09.2023 - 09.2025
  • Assisted in developing sales strategies to increase market reach.
  • Conducted market research to identify customer needs and preferences.
  • Maintained accurate records of sales activities and customer interactions.
  • Analyzed competitor offerings to inform sales tactics and positioning.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service, and consistent follow-ups.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.

Sales Associate

Fletcher Jones Audi
12.2017 - 09.2023
  • Built relationships with customers to encourage repeat business.
  • Implemented robust CRM systems for improved data management, reporting accuracy, and decision-making capabilities.
  • Analyzed market trends to inform pricing strategies and competitive positioning.
  • Delivered compelling and tailored product demonstrations, effectively showcasing key features and benefits to diverse clientele.
  • Skillfully negotiated sales terms and pricing, achieving optimal outcomes that balanced profitability with customer satisfaction.
  • Rapidly identified and addressed customer issues, transforming potential complaints into opportunities for positive engagement.
  • Consistently surpassed monthly sales targets, contributing significantly to team success and overall organizational revenue growth.
  • Analyzed sales performance metrics to refine strategies and enhance outcomes, resulting in a notable increase in sales volume.
  • Played a pivotal role in the design and implementation of a comprehensive CRM system tailored for dealership sales and service operations.

Education

Bachelor of Science - Business Management

Saint Leo University
Saint Leo, FL
06-2015

Bachelor of Arts - Business Management

Saint Leo University
Saint Leo, FL
06-2015

Skills

  • Sales strategy development
  • Market research
  • Customer relationship management
  • Sales performance analysis
  • CRM implementation
  • Project Management
  • Product demonstrations
  • Contract Negotiation
  • Team leadership
  • Data-driven decision making
  • Communication skills
  • Problem resolution strategies
  • Web Design & SEO/SEM

Timeline

Sales Manager / Team Lead

Audi Chicago
09.2025 - Current

Sales Manager / Team Lead

Fletcher Jones Audi
09.2023 - 09.2025

Sales Associate

Fletcher Jones Audi
12.2017 - 09.2023

Bachelor of Science - Business Management

Saint Leo University

Bachelor of Arts - Business Management

Saint Leo University
Nolan Peek