Nolan Sarver
Evansville,Indiana
Summary
Driven individual with track record in delivering top-notch customer service, resolving customer issues, and increasing customer satisfaction. Skilled in problem-solving and quickly learning new technologies.
Overview
3
3
years of professional experience
Work History
Catering Coordinator/Marketing and Sales
Salsaritas
Evansville, IN
02.2024 - Current
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
- Improved client satisfaction by promptly addressing concerns and providing excellent customer service.
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Expedited setup and breakdown of events, minimizing disruptions to client''s schedules.
- Enhanced event success by coordinating with clients and understanding their specific catering needs.
- Increased repeat business through strong relationship-building with clients and vendors.
- Solicited, negotiated and booked new and repeat business through previous clients, local businesses and event management companies to maximize catering revenue and meet and exceed goals.
Specialty Sales Team Member and Trainer
Target
08.2022 - Current
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Committed to delivering excellent customer service while working in a fast-paced environment
- Participated in ongoing training to enhance own job skills and knowledge
- Identified ways to improve efficiency in operations and implemented process changes
- Kept stores shelf's stocked in my departments in a neat and timely manner.
Membership Assistant
YMCA
09.2021 - 05.2022
- Developed strong customer service skills to assist members with inquiries and access requests
- Monitored inventory levels of membership materials such as brochures or application forms
- Assisted with the design of promotional materials for membership campaigns
- Answered the phone and helped with any email or telephone questions.
Education
Bachelor of Science (B.S.) - Information Technology (Cybersecurity)
Purdue Global Online
Bachelor of Science (B.S.) - Computer Information Systems
University of Southern Indiana
Evansville, IN12.2023
High School Diploma -
Southern Indiana Career and Technical Center
Evansville, IN05.2021
Skills
- Staff Training
- Technical Support
- Attention to Detail
- Safety Understanding
- Money Handling
- Product Knowledge
- Stocking and Replenishing
- Guest Satisfaction
- Cybersecurity
- Windows OS
- Computer Hardware
- Computer Networking
- Cash Handling
- Guest Service/Problem Solving
- Marketing
- Sales
Coursework
- Enterprise Networking,Security, and Automation
- Enterprise Security Automation
- Routing, Switching, and Wireless
- Intro to Networking
Timeline
Catering Coordinator/Marketing and Sales
Salsaritas
02.2024 - Current
Specialty Sales Team Member and Trainer
Target
08.2022 - Current
Membership Assistant
YMCA
09.2021 - 05.2022
Bachelor of Science (B.S.) - Information Technology (Cybersecurity)
Purdue Global Online
Bachelor of Science (B.S.) - Computer Information Systems
University of Southern Indiana
High School Diploma -
Southern Indiana Career and Technical Center