Nolan P. Guidry
McKinney,TX
Summary
Highly skilled professional with a proven track record in leadership, planning, organization, and prioritization. Adapts seamlessly to changing circumstances and quickly masters new systems and procedures. Excels in resolving complex coverage and policy issues using strong analytical and problem-solving abilities. Recognized as a results-driven leader who fosters collaboration and mentors others. Thrives in high-pressure environments, embracing challenges and accountability as essential components of achieving success.
Overview
27
27
years of professional experience
Work History
Commercial Claim Manager
Allstate Insurance Company
Irving, TX
01.2019 - Current
- Manage a team of TNC Adjusters that manage specific risks for our commercial client
- Manage and resolve escalated customer communications, concerns, and conflicts
- Facilitate quarterly litigation business meetings with the client to ensure alignment and compliance.
Sr. Litigation Adjuster
Allstate Business Insurance
Irving, TX
01.2018 - 01.2019
- Managed commercial account overseeing specific claims per the Service Agreement.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Sr. Litigation Commercial Adjuster
Tokio Marine America
Plano, TX
01.2015 - 01.2018
- Managed Commercial accounts for Toyota, Nissan, and various other Japanese Accounts
- Managed complex third party casualty and GL claims referred to litigation
- Facilitated quarterly business meetings with the various clients to ensure alignment and compliance.
Sr. Litigation Adjuster
Allstate Insurance Company
01.2011 - 01.2015
- Reviewed and interpreted legal opinions and expert reports to identify cases with potential exposures to the policy
- Participated in mediations and settlement conferences with home office.
Claim Manager
United Automobile Insurance Company
01.2005 - 01.2010
- Examined claims investigated by insurance adjusters to determine whether to authorize payments
- Audited adjusters claim files to determine compliance with company and state standards
- Analyzed complex coverage issues and provided constructive feedback to adjusters
- Conducted performance reviews with team to ensure optimal performance.
Risk & Insurance Analyst
Bombardier and Zurich Commercial
01.1998 - 01.2005
- Examined claims investigated by insurance adjusters to determine whether to authorize payments
- Audited adjusters claim files to determine compliance with company and state standards
- Analyzed complex coverage issues and provided constructive feedback to adjusters
- Conducted performance reviews with team to ensure optimal performance.
Education
MBA - Strategic Management
Texas Women University
2010
B.S - Business Management
University of New Orleans
1995
Skills
- Communication
- Management
- Technical expertise
- Problem-solving
- Leadership
- Attention to detail
Timeline
Commercial Claim Manager
Allstate Insurance Company
01.2019 - Current
Sr. Litigation Adjuster
Allstate Business Insurance
01.2018 - 01.2019
Sr. Litigation Commercial Adjuster
Tokio Marine America
01.2015 - 01.2018
Sr. Litigation Adjuster
Allstate Insurance Company
01.2011 - 01.2015
Claim Manager
United Automobile Insurance Company
01.2005 - 01.2010
Risk & Insurance Analyst
Bombardier and Zurich Commercial
01.1998 - 01.2005
MBA - Strategic Management
Texas Women University
B.S - Business Management
University of New Orleans