Noldry Santana
Weehawken
Summary
Driven Lead Associate with excellent task prioritization and customer service skills. Knowledgeable team player with experience.
Overview
7
7
years of professional experience
Work History
Lead Associate
Aldi Supermarket
North Bergen
12.2023 - Current
- Supervised daily store operations, supporting team members to ensure smooth shift transitions.
- Managed cash handling and register operations to uphold efficiency standards.
- Maintained high customer service standards while addressing and resolving customer concerns.
Store Associate
Aldi Supermarket
North Bergen
06.2021 - 12.2023
- Provided customer service by assisting with transactions, returns, and exchanges to enhance shopping experience.
- Organized shelves and upheld cleanliness standards to ensure a welcoming store environment.
- Assisted customers with product inquiries and store navigation.
- Operated cash register and processed transactions efficiently.
- Stocked shelves with merchandise and ensured proper product placement.
Packing, Shipping & Receiving Assembler
On Target Staffing
Union City
07.2020 - 05.2021
- Packed, labeled, and prepared shipments to ensure order accuracy.
- Streamlined workflow to enhance processing efficiency.
- Assembled components following detailed blueprints and specifications.
- Operated hand tools and power tools for precision assembly tasks.
- Inspected finished products for quality and compliance with standards.
Front Desk Receptionist
Union City Adult Learning Center
Union City
07.2019 - 07.2019
- Guided community members through ESL and citizenship program enrollment process.
- Provided administrative support by managing phone communications effectively.
- Greeted students and visitors warmly to create a welcoming environment.
- Managed incoming calls and directed inquiries to appropriate staff members.
- Scheduled appointments for students with instructors and support services.
Education
Associate of Science - Business Administration
Hudson County Community College
Jersey City, NJ05-2026
Bachelor of Science - Business Administration, Minor Business Analytics.
Montclair State University
Montclair, NJ05-2026
Skills
- Operations Management
- Shift Management
- Inventory Management
- Point of Sale Systems
- Supply Chain Software
- Customer Service
- Team Leadership
- Staff Training
- Operational Efficiency
- Microsoft Excel
- Word
- PowerPoint
- Outlook
- Multitasking
- Adaptability
- Problem Solving
- Communication
Languages
- English
- Spanish
Timeline
Lead Associate
Aldi Supermarket
12.2023 - Current
Store Associate
Aldi Supermarket
06.2021 - 12.2023
Packing, Shipping & Receiving Assembler
On Target Staffing
07.2020 - 05.2021
Front Desk Receptionist
Union City Adult Learning Center
07.2019 - 07.2019
Associate of Science - Business Administration
Hudson County Community College
Bachelor of Science - Business Administration, Minor Business Analytics.
Montclair State University