Nolee Pickles
Stephenville
Summary
Detail-oriented and compassionate professional with a strong background in healthcare and customer service, dedicated to delivering exceptional support in a customer care environment. Proven ability to cultivate positive customer relationships while ensuring adherence to business operations and employee needs. Skilled in navigating complex situations with empathy and efficiency, contributing to overall team success and client satisfaction. Passionate about enhancing the customer experience through effective communication and problem-solving strategies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Print Associate
Staples
Stephenville, TX
04.2026 - Current
- Operated digital printing equipment to produce high-quality materials efficiently.
- Collaborated with design team to ensure accurate color matching and branding consistency.
- Implemented quality control checks to verify print accuracy and adherence to specifications.
- Assisted customers in selecting products to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems.
Substitute Teacher
Itasca ISD
Itasca, TX
08.2024 - 05.2025
- Facilitate classroom instruction in absence of primary educators to ensure continuity in education
- Maintain a safe and supportive classroom environment for students
- Implement lesson plans and manage classroom activities effectively
- Communicate with school staff to address and resolve student-related concerns
Seasonal Store Associate
Bath and Body Works
Hillsboro, TX
11.2024 - 01.2025
- Provided exceptional customer service during high-volume seasonal periods
- Assisted in stocking, organizing, and maintaining retail displays to enhance customer shopping experience
- Operated point-of-sale systems to process transactions accurately
- Collaborated with team members to meet sales targets and maintain store standards
Certified Nursing Assistant
Coryell Health
Gatesville, TX
04.2021 - 02.2022
- Assisted elderly patients with daily living activities including hygiene, mobility, and nutrition
- Ensured patient comfort and safety by applying body mechanics and safety protocols
- Documented patient information and care details in compliance with healthcare regulations
- Monitored vital signs and reported any concerning changes to nursing staff
Education
Bachelors - Child Development and Family Studies
Tarleton State University
Stephenville, TX12-2027
Associate of Arts - General Studies
Mclennan Community College
Waco, TX12-2024
High School Diploma - undefined
Gatesville High School
Gatesville, TX05-2022
Skills
- Active Listening
- Customer Service
- Health and Safety Compliance
- Skills Management
- CPR Certification
- Documentation and Record Keeping
- Effective Communication
- Organizational Skills
- Computer Literacy
- Deadline management
- Quality control standards
- Typography
Certification
- BLS Certified | American Heart Association | 2025-08
- CNA License | Texas Department of Aging and Disability Services | 2021-06
- FEMA Certifications | Federal Emergency Management Agency | 2021-04
Timeline
Retail Print Associate
Staples
04.2026 - Current
Seasonal Store Associate
Bath and Body Works
11.2024 - 01.2025
Substitute Teacher
Itasca ISD
08.2024 - 05.2025
Certified Nursing Assistant
Coryell Health
04.2021 - 02.2022
Associate of Arts - General Studies
Mclennan Community College
High School Diploma - undefined
Gatesville High School
Bachelors - Child Development and Family Studies
Tarleton State University