MIRIELA CARIDAD NISBET
Johns Island,SC
Summary
Bilingual banking professional with expertise in customer service, relationship building, and account maintenance. Skilled in identifying customer needs and offering tailored financial solutions while maintaining attention to detail and adherence to banking policies. Eager to leverage extensive experience to excel as a Personal Banker and support customer financial goals.
Overview
2
2
Languages
23
23
years of professional experience
Work History
Personal Banker
Wells Fargo
10.2024 - Current
- Cultivated customer relationships through timely follow-up, tailored advice, and exceptional service.
- Assessed customer needs by actively listening and inquiring to recommend suitable product offerings.
- Maintained knowledge of bank products, services, policies, procedures, and regulations.
- Developed personalized banking solutions to meet client financial needs.
- Implemented strategies to enhance customer satisfaction and retention.
Teller
Wells Fargo
03.2023 - 10.2024
- Facilitated deposits, withdrawals, and check cashing services, ensuring customer satisfaction through friendly and efficient interactions.
- Balanced cash drawer with full accountability for assigned cash, ensuring accuracy and compliance with financial policies.
- Cultivated strong customer relationships by delivering responsive service and addressing inquiries promptly.
- Maintained compliance with banking regulations and procedures to ensure operational integrity.
- Processed customer transactions accurately and efficiently using advanced banking software.
Assistant Bakery Manager /Head Cake Decorator
PUBLIX SUPER MARKET
03.2013 - 03.2023
- Training, scheduling employees, solving customer problems, overseeing employees' performance on a daily basis, keeping supplies ordered and stocked, overseeing control and quality products.
- Guided and supported team members during peak production hours.
- Ensured compliance with health codes and food safety regulations at all times.
- Managed baking processes in the bakery to ensure quality standards. to ensure quality standards were met consistently.
- Supervised daily bakery operations to consistently uphold product quality and freshness.
- Provided guidance and support to team members when needed during peak production hours.
Head Cake Decorator
Incredible Edible Bakery
01.2011 - 01.2013
- Applied artistic talents to design and decorate custom cakes that exceeded client expectations.
- Conducted on-site consultations with clients to understand their vision and preferences for cake designs.
- Tracked and managed client purchase records to ensure accurate billing and inventory management.
- Maintained accurate records of purchases made on behalf of clients.
Line Cook. Prep. Pastry Chef Asst.
Marina inn.
01.2007 - 09.2010
- Ensured cleanliness and organization of work area, enhancing safety and efficiency for food preparation.
- Executed multiple tasks simultaneously, upholding product quality and meeting service times.
- Thrived under pressure in high-volume environments, consistently delivering high-quality dishes.
Realtor Sales Associate
CENTURY 21 BROAHURST &ASSOCIATES
12.2003 - 12.2007
- Assisted clients and customer with any real estate needs.
- Marketed properties to potential buyers and sellers through digital tools, print materials, networking, and open houses, increasing property visibility.
- Facilitated property showings, effectively showcasing features to potential buyers.
- Negotiated sales agreements, ensuring favorable terms for clients and securing successful transactions.
- Developed comprehensive market analyses, providing clients with data-driven insights for informed decision-making.
Education
ASSOCIATE OF ARTS - CULINARY ARTS
International Culinary.
SC05-2011
BACHELOR OF ARTS - ECOMMERCE
Oreste Reine
Havana, Cuba06-1992
Skills
- Bilingual in English and Spanish
- Customer service excellence
- Problem solving
- Adaptability
- Motivated
- Efficient
- Client experience
- Relationship building
- Attention to detail
- Cash handling
- Banking
- Banking policies
- Sales acumen
- Teller support
- Loans
- Account maintenance
- Financial literacy
LANGUAGES
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Personal Banker
Wells Fargo
10.2024 - Current
Teller
Wells Fargo
03.2023 - 10.2024
Assistant Bakery Manager /Head Cake Decorator
PUBLIX SUPER MARKET
03.2013 - 03.2023
Head Cake Decorator
Incredible Edible Bakery
01.2011 - 01.2013
Line Cook. Prep. Pastry Chef Asst.
Marina inn.
01.2007 - 09.2010
Realtor Sales Associate
CENTURY 21 BROAHURST &ASSOCIATES
12.2003 - 12.2007
BACHELOR OF ARTS - ECOMMERCE
Oreste Reine
ASSOCIATE OF ARTS - CULINARY ARTS
International Culinary.
Personal Information
- Rachel Feliciano - First Citizens Bank Business Support - +1(813)734-2468