Nolverto Perez

• Used diagnostic tools to identify hardware failures and replace non-functional components.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
• Linked computers to network and peripheral equipment.
• Recommended new and replacement hardware and software purchases.
• Set up and maintained user accounts and client access.
• Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
• Maintained office PCs, networks and mobile devices.

Contacted customers and prospects to generate new business to achieve company growth goals.

• Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
• Tracked customer and supply chain details for precise and timely fulfillment.

• Worked closely with individual customers to identify unique needs and supply appropriate products.
• Monitored inventory changes and ordered replenishments for stock to support customer demand.
• Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.

• Maintained spare parts inventory and ordered more parts to sustain spare parts stock.
• Advised customers on general vehicle condition, work performed and suggested future repairs.
• Raised vehicle on hydraulic jack or hoist to gain access to mechanical units bolted to underside of vehicle.
• Conducted road tests on vehicles per to verify safe operating order of vehicle.
• Inspected cars to diagnose problems and perform repairs.

• Followed safety regulations to maintain safe work environment.
• Assembled, sealed, and loaded packages into correct trucks.
• Prepared pallets of boxes for easy transportation between customer and storage locations.
• Followed verbal and written instructions to properly move and ship products.
• Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
• Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.