Nolynn Brackett
Nottingham,NH
Summary
Skilled professional motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.
Overview
4
4
years of professional experience
Work History
Host/Busser
Kume Steak House
Epping, NH
08.2023 - Current
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Customer Support Specialist
Market Basket Grocery Store
Lee, NH
08.2021 - 06.2023
- Welcomed customers, offering assistance to help find store items.
- Prioritized workloads to meet customer needs and maintain established deadlines in fast-paced environment.
- Analyzed customer feedback to recommend product or service enhancements.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Utilized problem solving skills to resolve customer issues quickly and effectively.
Education
Bachelor of Science - Elementary Education
Salve Regina University
Newport, RI05-2028
High School Diploma -
Coe-Brown Northwood Academy
Northwood, NH05-2024
Skills
- Customer service
- Task prioritization
- Team collaboration
- Multitasking proficiency
- Professional appearance
- Effective time management
Timeline
Host/Busser
Kume Steak House
08.2023 - Current
Customer Support Specialist
Market Basket Grocery Store
08.2021 - 06.2023
Bachelor of Science - Elementary Education
Salve Regina University
High School Diploma -
Coe-Brown Northwood Academy
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