Nomar Rosario
Ayer,MA
Summary
Diligent Sales and Leasing Consultant with extensive experience working with customers and potential tenants. Utilizes customer service skills to determine customer needs and negotiate lease specifications. Expertly analyzes property markets and quality sales trends.
Dedicated sales professional offering extensive experience partnering with customers and exceeding expectations. Highly skilled at identifying needs of customers and offering products or services designed to meet those needs.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Sales & Leasing Consultant
Herb Chambers Honda In Boston
Boston, Massachusetts
02.2021 - 11.2024
- Conducted market research to identify potential customers and areas for expansion.
- Developed sales strategies to maximize profits, improve customer service, and increase market share.
- Provided excellent customer service by responding to inquiries promptly and professionally.
- Assisted customers in selecting vehicles that met their needs and budget requirements.
- Maintained a thorough knowledge of current products, services, pricing plans, promotions, payment options.
- Built relationships with clients by providing timely follow-up on inquiries or requests for information.
- Resolved customer complaints quickly and efficiently while maintaining a positive attitude.
- Followed up with customers after purchase and lease completion to ensure satisfaction with transaction experience.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Scheduled and attended weekly appointments with clients.
- Participated in training sessions to improve product knowledge and sales techniques.
Valet Manager
Lexus of Watertown
Watertown, Massachusetts
03.2020 - 01.2021
- Conducted regular inspections of parking lot for safety hazards and addressed any issues immediately.
- Organized special events and provided valet services as needed during peak times or holidays.
- Provided leadership by setting an example with professional attitude and work ethic.
- Resolved customer complaints quickly and professionally to maintain high levels of satisfaction.
- Implemented policies and procedures related to parking lot security measures.
- Enforced safe driving practices among employees by monitoring speed limits within the parking lot.
- Inspected vehicles prior to release from the parking area to confirm no damage occurred while in valet custody.
- Tracked inventory levels for uniforms, cleaning supplies, keys., ensuring proper stock is maintained at all times.
- Developed strong customer service strategies to ensure a positive guest experience.
- Monitored the performance of all staff members to guarantee standards for quality service.
- Listened to customer feedback and responded to maintain or improve processes.
- Trained employees in proper operational procedures and shared company policies and regulations.
Education
High School Diploma -
Waltham High School
Waltham, MA06-2019
Some College (No Degree) - General Business
MassBay Community College
Wellesley, MASkills
- Internet communication
- Tenant complaint resolution
- Upselling strategies
- Cold-calling
- Promotional planning
- Product Demonstration
- Listening Skills
- Time management abilities
- Upselling techniques
- Negotiate contracts
- Multitasking
- Sales strategy
- Team Leadership
- Product Knowledge
- Team building
- Presentation Skills
- Communication
- Professionalism
- CRM Software
Timeline
Sales & Leasing Consultant
Herb Chambers Honda In Boston
02.2021 - 11.2024
Valet Manager
Lexus of Watertown
03.2020 - 01.2021
High School Diploma -
Waltham High School
Some College (No Degree) - General Business
MassBay Community College