Nomathemba Tshuma

• Developing hands-on skills in global mobility case management through a trainee role.
• Contributing in the research and development phase for ongoing projects.
• Providing oversight and guidance for immigration application processes.

• Successfully handled asylum cases, organized volunteer support, and facilitated resource connection for seamless integration.
• Aided in the submission of asylum applications, guaranteeing accuracy, timeliness, and compliance.
• Established connections between asylum seekers and critical services such as language classes, housing options, legal aid programs, and health insurance.
• Collaborated with others to plan and execute group outings, enhancing community integration.
• Accustom asylum seekers to new environments through conducting city orientations.

• Achieved improved operational efficiency by facilitating streamlined and optimized immigration processes.
• Provided expert guidance to applicants, optimizing understanding of requirements and documentation for improved approval rates.
• Meticulously reviewed and processed immigration documentation, ensuring accuracy and adherence to legal standards, reducing processing errors.
• Managed internal communications among staff, other stations, and Head Office alongside coordinating external interactions with clients and border stakeholders.
• Collaborated with several other personnel in implementing improved security protocols.
• Conducted awareness campaigns to conscientize would-be migrants of the ills of irregular migration.
• Mentored new staff, providing training on immigration procedures, which increased team competency and reduced onboarding time.
• Partnered with legal professionals to revise and align compliance policies with fluctuating regulatory standards.
• Conducted community outreach programs focused on educating individuals about legal migration.

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