NOMPUMELELO XABA

• Coordinates guest transportation arrangements, for move ins and outs including loading docks reservations and package enrolment and distributions.
• Train new concierge staff in luxury apartment procedures, local attractions, and customer service best practices and streamline front desk operations for efficiencies and improved guest experiences.
• Attend to guest complaints with diplomacy and professionalism to maintain positive brand reputation and quality service.

• Developed and oversaw marketing functions to strategies for successful new customer acquisition and sales growth.
• Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
• Relationships establishment with key decision-makers within the organization of prospects, and clients to promote growth and retention.

• Coordinated the development of strategic monitoring, interpretation of cash flow, predicting future trends, analyzed change and advising accordingly.
• Optimized cash flow management, ensured timely payment of invoices, reduced outstanding debts and avoided interest bearing before account credit.
• Evaluated investment opportunities to diversify company portfolio and maximize returns while mitigating risk exposure by all means necessary.

• Prepared year-end audit cycle, compiled documentation for income statement and balance sheet accounts, handled internal audits, fixed asset reviews and property inventory evaluations to obtain asset performances.
• Provided guidance, direction and support to junior accounting staff, fostering professional development and a collaborative work environment.
• Performed bank and account reconciliations on weekly and monthly basis for Management reports.

• Collaborated with fund managers regularly to align efforts to confirm accurate financial reporting.
• Adjusted and maintained accurate transaction processing record and performed daily accounting transactions of assigned funds and performed fund analysis for critical decision-making purposes for investments.
• Ensured compliance by staying up to date on industry standards and regulatory guidelines.

• Cooperate Risk Management

• Accounting Technician

2019

• Bachelor of Commerce

2022

• Investment Management

Current

• Certified Investment Banking Master

2017

• Accounting & Finance