Nona Grigoryan

• Generated reports on sales performance metrics based on daily, weekly, monthly data analysis.
• Planned, described and sold itinerary tour packages and promotional travel incentives.
• Assisted customers in making changes to existing itineraries or canceling trips.
• Reserved hotel rooms for business travelers based on individual preferences, schedules, and budgets.

• Completed ongoing training with company and travel partners.
• Assisted customers in making changes to existing itineraries or canceling trips.
• Collected payment for transportation and accommodations from customers.
• Resolved any issues related to travel plans and services.
• Developed and maintained strong relationships with customers to ensure repeat business.

Reservation, ticketing, accounting

Costumer service