NaQuinta Irvin
Licensed Insurance Specialist
Summary
Dynamic Licensed Insurance Agent with expertise in client relationship management at Liberty Mutual. Proven track record in negotiating settlements and handling claims effectively. Skilled in insurance sales and marketing techniques, delivering tailored solutions to protect client assets. Committed to achieving results through strong communication and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Licensed Insurance Agent
Liberty Mutual
01.2024 - Current
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Provided coverage option information to assist clients in protecting assets.
- Calculated quotes and educated potential clients on insurance options.
Property Claims Adjuster
Progressive
11.2022 - 02.2024
- Managed high caseloads effectively by prioritizing tasks based on complexity and urgency of claims.
- Negotiated claim settlements and recommended litigation when claims could not be settled.
- Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
Apple Technical Support Representative
Kelly Connect
08.2021 - 01.2023
- Provided remote support to customers via phone, email, chat, or screen-sharing applications as needed.
- Resolved complex technical issues for clients through effective troubleshooting and problem-solving techniques.
- Utilized comprehensive understanding of Apple hardware, software, and services to resolve a wide range of technical inquiries.
Medical Assistant
Regional One Health
08.2014 - 08.2021
- Obtained client medical history, medication information, symptoms, and allergies.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Education
Remington College
Memphis, TNSkills
Insurance sales expertise
Marketing techniques
Negotiation techniques
Client relationship management
Claims handling proficiency
Policy renewals
Timeline
Licensed Insurance Agent
Liberty Mutual
01.2024 - Current
Property Claims Adjuster
Progressive
11.2022 - 02.2024
Apple Technical Support Representative
Kelly Connect
08.2021 - 01.2023
Medical Assistant
Regional One Health
08.2014 - 08.2021
Remington College