Noni Chambers

Organized and optimized ride schedules for healthcare members, facilitating efficient travel to appointments.

Contacted drivers to obtain status updates.

Documented and submitted grievance reports to facilitate resolution processes.

• Answer calls and assist customers with troubleshooting grills and placing orders.
• Answered customer inquiries via phone, email, and chat.
• Maintained detailed records of customer interactions, transactions and comments for future reference.
• Tracked orders from start to finish, ensuring timely delivery of goods or services.

• Answered calls and assisted customers with shipping questions.
• Developed positive relationships with customers through friendly interactions.
• Tracked orders from start to finish.