Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Quote
Languages
Interests
Timeline
Generic

Nonnie Kling

Hospitality, Office protocol, caretaking,
Sebastopol,CA

Summary

  • Over 25 years in the Hospitality industry
  • Excellent communication skills, fast learner
  • Poised to contribute to team success and achieve positive results.
  • Ensuring customers have a great experience so they will want to spread the news of their time spent here and come back with friends

Overview

20
20
years of professional experience

Work History

Caretaker

IHSS Public Authority
11.2023 - Current
  • Meals prepped and made according to Bud's dietary needs and wants.
  • Making sure daily meds are filled in pill case and refills called in and picked up.
  • Take to all appointments, grocery shopping, errands that need to be done.
  • Keep house clean and tidy, dishes done, laundry, gardening and upkeep of yard.
  • Dealing with doctors and social workers. keeping track of whats happening so I may keep family informed, and helping Bud understand whats going on and what we need to do.

Baker/barista

Oliver's Market -Monticeto
12.2022 - 07.2024
  • Operated cash registers and processed payments accurately.
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
  • Inventory and stocking
  • Prepared drinks according to customer preference
  • Packaged finished products for sale.
  • Complied with health and safety codes to protect staff and customers.

Caterer

Out to Lunch Catering
06.2014 - 12.2022
  • Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.
  • Offered vegetarian versions of frequently ordered entrees to appeal to health conscious customers.
  • Observed federal and local kitchen safety regulations to prevent food borne illnesses.
  • Set up and disassembled food service stations, equipment and furniture per contract specifications.
  • Trained new catering staff members on company policies, procedures, and best practices to maintain consistent service quality across all events.
  • Prepared and cooked/baked items according to recipe and customer wants and needs

Garden Associate

Lowes Home Improvment
01.2008 - 06.2013
  • Worked outdoors in weather conditions to care for plants and serve customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences and excellent customer service skills
  • Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Used in-store system to locate inventory and place special orders for customers.

Bartender

Reds recovery room
Cotati, California
07.2004 - 08.2008
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.

Education

Associate of Science - Pharmacy

Santa Rosa Junior College
Santa Rosa, CA
05-2016

Associate of Science - Secretarial

Front Range Community College
Westminster, CO
05-1985

Skills

  • Customer Relations
  • Team Coordination
  • Multi-Line Telephone Systems
  • Meal Preparation
  • Medication Distribution
  • Handling cash, credit card, checks, keeping till straight
  • Health and safety compliance
  • Inventory control

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time offPaid sick leave4-day work weekPersonal development programs401k matchStock Options / Equity / Profit SharingTeam Building / Company Retreats

Quote

Life is short. Live it to the fullest, and don't be a dick
nonnie kling

Languages

Spanish
Elementary
French
Elementary
Italian
Elementary

Interests

Family, Hiking, laughing, reading, outdoors, movies, painting, DIY, cooking, baking I have a lot of interests

Timeline

Caretaker

IHSS Public Authority
11.2023 - Current

Baker/barista

Oliver's Market -Monticeto
12.2022 - 07.2024

Caterer

Out to Lunch Catering
06.2014 - 12.2022

Garden Associate

Lowes Home Improvment
01.2008 - 06.2013

Bartender

Reds recovery room
07.2004 - 08.2008

Associate of Science - Pharmacy

Santa Rosa Junior College

Associate of Science - Secretarial

Front Range Community College

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Nonnie KlingHospitality, Office protocol, caretaking,