Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jaclyn Gray

Weatherford,NM

Summary

Dynamic and dedicated professional with a strong work ethic and proven customer service skills, honed and sharpened with each job experience. Adept at training teams and managing operations, I excel in organization and time management, ensuring smooth daily functions. Committed to resolving customer concerns and enhancing satisfaction through effective communication and empathy.

Overview

9
9
years of professional experience

Work History

Receptionist

Trailer Village RV Park
02.2023 - 03.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Maintained 60 RV spots, bathhouse, laundry room, and dog park,

Cake Decorator

Nothing Bundt Cakes
09.2018 - 06.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Effectively completed large orders (500 cakes+) on time and to customer satisfaction

Shift Supervisor

CVS Pharmacy
08.2015 - 01.2017
  • Trained 4 new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Education

Associate of Science - Life Sciences

San Jacinto College
Pasadena, TX
05-2022

Skills

  • Work ethic and integrity
  • Patience and empathy
  • Customer service
  • Organization skills
  • Time management
  • Documentation and reporting

Interests

  • Exploring various forms of art, such as crocheting, pottery, and (eventually) sewing, to nurture creativity and personal growth
  • Gardening
  • LEGO

Timeline

Receptionist

Trailer Village RV Park
02.2023 - 03.2024

Cake Decorator

Nothing Bundt Cakes
09.2018 - 06.2022

Shift Supervisor

CVS Pharmacy
08.2015 - 01.2017

Associate of Science - Life Sciences

San Jacinto College

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