Mason Kapral
Evans,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Longhorns Steakhouse
Opelika, AL
08.2024 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
Assistant Manager
Olive Garden - Darden Restaurants
Evans, GA
01.2024 - 08.2024
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
Line Cook
Mellow Mushroom Pizza Bakers
Evans, GA
01.2023 - 10.2023
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
Shift Leader
Zaxby's Chicken Fingers & Buffalo Wings
Evans, GA
01.2022 - 10.2022
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Resolved customer complaints promptly and professionally.
Education
Bachelor of Science - Professional Flight
Auburn University
Auburn, AL05-2028
Skills
- Guest Engagement
- Performance Improvement
- Positive and professional
- Strong Work Ethic
- Effective customer upselling
- Professional Appearance
Certification
- Private Pilot License
Accomplishments
- National Honor Society
- High School Beta Club
- High Honors
Timeline
Server
Longhorns Steakhouse
08.2024 - Current
Assistant Manager
Olive Garden - Darden Restaurants
01.2024 - 08.2024
Line Cook
Mellow Mushroom Pizza Bakers
01.2023 - 10.2023
Shift Leader
Zaxby's Chicken Fingers & Buffalo Wings
01.2022 - 10.2022
Bachelor of Science - Professional Flight
Auburn University
- Private Pilot License
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