NONTATHU NKOMO
Clifton Heights,PA
Summary
Well organized, Self-motivated, Strong verbal communicator, Team leader, Materials preparation, Able to utilize/operate Microsoft word and excel
Overview
12
12
years of professional experience
Work History
Caregiver
Home Health Aid
02.2021 - Current
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Recorded status and duties completed in logbooks for management.
- Maintained entire family's schedule and organized events.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Transported clients to and from medical appointments with safety and efficiency.
- Completed regular check-ins and progress report for each client.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Scheduled daily and weekly care hours for client caseload.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Liaised with key accounts to deliver targeted administrative household support.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Personal Care Assistant
Personal Care Assistant
02.2019 - 02.2020
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored and assisted residents through individual service plans.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Built strong relationships with clients to deliver emotional support and companionship.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with daily living activities, running errands, and household chores.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Conferred with supervisor to discuss patient condition and medical care.
- Remained alert to problems or health issues of clients and competently responded.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted patients with self-administered medications.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Planned activities to encourage movement, stretching, and strength building.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Provided safe mobility support to help patients move around personal and public spaces.
Aupair
AuPair USA
05.2017 - 04.2018
- Kept children's areas neat and clean.
- Taught children to organize toys, wash hands, and share by leading by example.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Assisted with housework such as laundry and cooking.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Developed bilingual abilities in Language through immersive conversation and activities.
- Developed creative activities to encourage physical, social and emotional growth.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Implemented daily routine to maintain structure and stability
- Prepared and accompanied children on outings and vacations, supervising playtime and other activities for safety purposes.
- Transported children safely to school, activities and appointments on time.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Involved children in caring for household pets and chores.
- Built positive and nurturing environments to support child social and emotional growth.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Played games, worked on puzzles, and read books to young children.
- Taught children everyday skills and language.
- Drove children to dance, cheer, and sports practices.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Bank Teller
CAPITEC BANK
05.2016 - 04.2017
- Organized and removed online banking files no longer in use
- Reconciled debit reports, margin reports and trade settlement reports to reach in-house goals and objectives
- Generated status reports, brief books, and IPO pitches
- Collaborated with the compliance department to eliminate procedural errors and margin breaks
- Used investment instruments in complex option hedging strategies and trading scenarios, including fixed income and equity securities
- Created member account profiles on CAPITEC BANK online banking program
- Collected member loan payments
- Prepared, sorted and distributed reports to appropriate branches
- Lined up investors to ensure successful IPOs
- Rapidly and efficiently prepared customer and ATM cash and change orders
Call Center Representative
ABSA CONTACT CENTRE
03.2015 - 02.2016
- Managing large amounts of inbound and outbound calls in a timely manner, following call centre 'scripts' when handling different topics
- Identifying customer needs, clarifying information, researching and providing solutions towards building a good rapport with clients and turning an angry customer to a happy one
- Increased sales/feedback to improve and advance
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Basic and advanced mathematics skills
- Ability to apply common sense understandings to carry out detailed but uninvolved written or oral instructions
- Ability to deal with problems involving a few concrete variables in standardized situations
- Maintained high levels of customer satisfaction and retention
Front Desk
JOHANNESBURG HOTEL
02.2014 - 11.2014
- Answered the phone by the second ring and greeted callers enthusiastically
- Made accommodations and travel arrangements for visitors
- Collected deposits, fees and payments
- Greeted daily visitors and customers upon arrival
- Upselling guest rooms and promoting hotel services
- Communicating with hotel staff on the status of guest rooms
- Maintaining a clean and neat front desk area
Family Nanny
SUPER NANNY SA
04.2013 - 01.2014
- Established a safe play environment for the children
- Maintained a child-friendly environment with access to outdoor activities
- Engaged with children on an individual basis in a pleasant manner
- Communicated openly with children's parents about daily activities and behaviors
- Planning meals, preparing food, and feeding the children
- Educational activities and crafts
- Bathing and dressing
Education
Bachelor Of Science In Nursing - Nursing
Delaware County Community College
Media, PAHigh School Diploma -
RAND Girls HIGH
JOHANNESBURG01.2011
Skills
- Well organized
- Self-motivated
- Strong verbal communicator
- Team leader
- Materials preparation
- Microsoft Word
- Microsoft Excel
Timeline
Caregiver
Home Health Aid
02.2021 - Current
Personal Care Assistant
Personal Care Assistant
02.2019 - 02.2020
Aupair
AuPair USA
05.2017 - 04.2018
Bank Teller
CAPITEC BANK
05.2016 - 04.2017
Call Center Representative
ABSA CONTACT CENTRE
03.2015 - 02.2016
Front Desk
JOHANNESBURG HOTEL
02.2014 - 11.2014
Family Nanny
SUPER NANNY SA
04.2013 - 01.2014
Bachelor Of Science In Nursing - Nursing
Delaware County Community College
High School Diploma -
RAND Girls HIGH
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