Marci Johnston
Target
Ridgefield
9
years of professional experience
Efficient and detail-oriented leader with success in engaging with team members and peers by discussing growth opportunities, maintaining accountability, and acknowledging excellent performance. Possesses strong decision-making skills and passion towards delivering strong operational results.
Work History
Food & Beverage Team Lead
3 Years 5 Months- Led team to achieve operational goals through effective communication and task delegation.
- Streamlined inventory management processes, enhancing efficiency and reducing stock discrepancies.
- Mentored new employees, fostering a collaborative environment and improving onboarding experience.
- Established routines to enforce data integrity leading to reduced errors in guest fulfillment orders
Account Manager
1 Year 8 Months- Managed client relationships, ensuring satisfaction and retention through regular communication and support.
- Developed tailored insurance solutions, addressing unique client needs and enhancing policy coverage understanding.
- Analyzed client accounts to identify opportunities for upselling and cross-selling additional products and services.
- Coordinated with internal teams to facilitate timely claim processing and resolve customer inquiries effectively.
Asset Protection Team Lead
3 Years 3 Months- Coordinated inventory management processes, improving stock accuracy and reducing discrepancies.
- Implemented training programs, enhancing staff skills and promoting a collaborative work environment.
- Analyzed sales data to identify trends, driving strategic decisions for product placement and promotions.
District Manager for Newspaper Routes
1 Year 5 Months- Led team of delivery drivers and their routes to ensure customer satisfaction on a daily basis.
- Developed and implemented training programs to enhance team performance and operational efficiency.
Education
No Degree - Business Administration And Management
Bachelor of Science - Criminal Justice
Skills
Customer focus
Conflict management
Performance evaluation
Performance improvement
Quality control
Inventory management
Conflict resolution
Attention to detail
Timeline
Food & Beverage Team Lead
Target
03.2023 - CurrentRead More
Account Manager
State Farm
05.2021 - 01.2023Read More
Asset Protection Team Lead
Target
10.2017 - 01.2021Read More
District Manager for Newspaper Routes
Bend Bulletin
05.2017 - 10.2018Read More
London School of Economics And Political Science
No Degree from Business Administration And Management
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Southern Oregon University
Bachelor of Science from Criminal Justice
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