Go-getter candidate eager to utilize analytical and research skills. Adept at event planning, media relations and social media management. Excellent communication skills with comprehensive understanding of communications industry.
Overview
10
10
years of professional experience
Work History
Front Desk Manager
UAEJJFitness
11.2020 - 05.2022
Enhanced members satisfaction by efficiently addressing and resolving concerns during their stay.
Streamlined check-in and check-out processes for a smoother guest experience.
Managed team schedules, ensuring adequate staffing levels for optimal front desk operations.
Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
Increased repeat business by providing exceptional service and promptly handling guest feedback.
Account Manager
Katch Communications & Events
02.2019 - 08.2020
Operated as point of contact with clients
Client servicing and approvals
Created weekly/monthly social media content calendars and plans for various clients and events
Content writing in English and basic Arabic
Responsible for all social media platforms (Facebook, Instagram, Twitter, Snapchat)
Overseeing the design team and creating social media campaigns
Live coverage at different events (streaming, posting, stories).
Increased client satisfaction by building strong relationships and addressing their needs promptly.
General Manager
LA FITNESS
12.2015 - 01.2019
Manage Club
Membership Sales and Fitness Assessments
Manage all staff members including (sales, fitness, and operations)
Conduct interviews for new hires and responsible for training all new employees.
Account Manager
9 ROUNDS
12.2016 - 01.2018
Responsible for all branch marketing (flyers and events)
Increased brand recognition by developing and implementing targeted social media strategies.
Grew online communities by actively responding to user comments and inquiries, fostering a positive brand image.
Strengthened partnerships with influencers and industry leaders, resulting in increased brand exposure.
Property Consultant
MJB Properties
12.2014 - 10.2015
Market and advertise properties on social media.
Increased property sales by developing and implementing effective marketing strategies.
Negotiated favorable contract terms for clients through strong communication and negotiation skills.
Assisted clients with property acquisitions, guiding them through the entire process from initial search to closing transactions.
Managed property listings, ensuring accurate and up-to-date information for potential buyers.
E-Banking Coordinator
Abu Dhabi Islamic Bank (ADIB)
01.2012 - 09.2014
Daily Reports, Schedules, and Projects
Managed monthly and quarterly e-statements
Integrated with Internet Banking, SMS Banking and Mobile Banking.
Front Desk Receptionist/Assistant Front Desk Manager at Zolton's Salon & Day SpaFront Desk Receptionist/Assistant Front Desk Manager at Zolton's Salon & Day Spa