Results-driven housing and finance professional with expertise in mortgage qualification, financial analysis, compliance, and project coordination. Manages a pipeline of 65 families through eligibility, documentation, and closing milestones. Specializes in stakeholder coordination, client advocacy, and process improvement, complemented by strong organizational and communication skills and fluency in Arabic, French, and English.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Homeowner Selection Specialist
Habitat for Humanity of Wake County
Raleigh, United States
08.2022 - Current
Manage end-to-end eligibility and se lection process for prospective homebuyers
Review and analyze income, assets, liabilities, and credit reports
Coordinate with lending partners, internal teams, and families
Ensured compliance with lending, sweat equity, and housing program requirements, safeguarding program integrity.
Monitored milestones to maintain project timelines., documentation deadlines, and closing readiness
Resolved issues efficiently and effectively, enhancing client satisfaction and program delivery.
Utilized various software and tools to streamline processes and optimize performance.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Delivered excellent service and attention to customers during face-to-face interactions and phone conversations, fostering positive relationships.
Completed day-to-day duties accurately and efficiently.
Maintained updated knowledge through continuing education and advanced training.
Education
Associate of Applied Science (A.A.S.) - Business
Wake Technical Community College
Raleigh, NC
Skills
Affordable housing and homeownership programs
Mortgage qualification and credit analysis
Loan compliance and documentation review
Financial statement analysis
and process improvement
CAPM frameworks (Agile, predictive, hybrid - in progress)
Client Advocacy & Case Management
Government & Nonprofit Program Navigation
Simply File
System Vision
NC Housing Portal
Certification
CAPM (Certified Associate in Project Management), In Progress, PMI
Loan Originator Compliance Certification, Active, American Bankers Association, 10/22/24
HUD Certified Housing Counselor at Danville Redevelopment and Housing AuthorityHUD Certified Housing Counselor at Danville Redevelopment and Housing Authority