Managed all administrative tasks for office, including appointment scheduling, patient registration, and medical records management
Implemented electronic health record systems and optimized workflows to streamline documentation processes and improve data accuracy
Facilitated communication between doctor, patients, and other healthcare professionals to ensure timely and effective care coordination
Prepared and maintained financial records, including billing, invoicing, and insurance claims processing, ensuring compliance with healthcare regulations.
Acted as backup for other administrative assistants by providing task support and adapting to individual needs.
Bioethics Intern
Kaiser Permanente
01.2024 - 04.2024
Collaborate with Medical Bioethics Director to implement advance directives
Attended and contributed to case management meetings
Demonstrated expertise in medical ethics, confidentiality, and professionalism.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
Patient Experience Intern
UC Irvine Medical Center
05.2021 - 12.2021
Interned at both billing department and outpatient rehab center
Duties included: Creating and verifying electronic docs between the hospital and insurance company & interpret quantitative and qualitative analyses
Patient charting, data entry, and verifying patient health records using EPIC software.
Education
Master of Science - Health Care Administration
California State University
Long Beach, CA
05.2024
Bachelor of Science - Health Care Administration
California State University
Long Beach, CA
12.2021
Skills
Data Management & Analysis
Strong Oral & Written Communication
Independent Worker & Team Player
Medical Ethics
Adaptability
Detail-oriented approach
Team Leadership and Motivation
Project Coordination Expertise
Timeline
Bioethics Intern
Kaiser Permanente
01.2024 - 04.2024
Senior Administrative Specialist
RIVERSIDE NEPHROLOGY PHYSICIANS
12.2021 - Current
Patient Experience Intern
UC Irvine Medical Center
05.2021 - 12.2021
Master of Science - Health Care Administration
California State University
Bachelor of Science - Health Care Administration
California State University
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