Noor-ul-ain Qurashi
Colorado Springs,CO
Summary
Dynamic and results-oriented professional with extensive experience in administrative management, project support, and CRM operations. Currently completing Salesforce Administrator training with plans to obtain certification. Seeking a Salesforce Administrator role to leverage expertise in workflow automation, data management, and customer relationship optimization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Care Advocate / Administrative Support Coordinator
United Health Group - Wellmed Medical Management
10.2022 - 03.2023
- Managed administrative processes, scheduling, and department coordination to streamline operations.
- Entered and maintained accurate data in electronic medical records and CRM systems.
- Initiated communication with patients to connect them with social workers and reduce hospital readmissions.
- Collaborated with internal departments to identify and implement process improvements.
- Referred patients to appropriate healthcare services and maintained knowledge of available resources.
- Developed reports and analyzed data to improve patient care coordination.
Office Administrator
Sugar Land Oncology
01.2017 - 07.2022
- Managed office operations, patient scheduling, and administrative workflows to improve efficiency.
- Processed billing, medical coding, and insurance claims while ensuring compliance with regulations.
- Reduced billing error rate from 6.12% to 0.01% within three weeks of starting employment, ensuring accurate financial transactions and compliance.
- Coordinated office workflow, maximizing productivity and resource allocation.
- Maintained payroll records and assisted with financial transactions.
- Implemented new policies and procedures to optimize patient experience and office functionality.
- Handled general administrative duties, including report analysis, data entry, and inventory management.
Education
Bachelor of Arts - Family Studies
Houston Baptist University
Houston, TX12-2025
Skills
- Salesforce (Admin Training in Progress)
- CRM Management & Data Organization
- User & Role Management
- Reports & Dashboards
- Workflow Automation & Process Builder
- Data Import & Management
- Security & Permission Sets
- Microsoft Office Suite (Excel, Word, Outlook)
- Google Workspace & Analytics
- Data Entry & Database Management
- Workflow & Process Automation
- Administrative Management
Certification
- Salesforce Administrator Certificate (In Progress)
- Colorado Real Estate License
- Texas Real Estate License
Timeline
Care Advocate / Administrative Support Coordinator
United Health Group - Wellmed Medical Management
10.2022 - 03.2023
Office Administrator
Sugar Land Oncology
01.2017 - 07.2022
- Salesforce Administrator Certificate (In Progress)
- Colorado Real Estate License
- Texas Real Estate License
Bachelor of Arts - Family Studies
Houston Baptist University
Similar Profiles
ELIZABETH BALANELIZABETH BALAN
Registered Nurse Supervisor at WellMed Medical Management - United Health GroupRegistered Nurse Supervisor at WellMed Medical Management - United Health Group
Jean StephensJean Stephens
Regional Systems Consultant at WellMed Medical Management - United Health GroupRegional Systems Consultant at WellMed Medical Management - United Health Group
Barbara RaineyBarbara Rainey
Manager Education and Training at WellMed Medical Management - United Health GroupManager Education and Training at WellMed Medical Management - United Health Group